Manager, People Systems and Analytics

About Inkomoko

Inkomoko partners with entrepreneurs to strengthen their businesses, improve livelihoods, generate employment, and help communities prosper. Founded in 2012, the organization has supported more than 100,000 entrepreneurs, including many refugee entrepreneurs, through training, advisory services, access to finance, and systems-level market support. In 2025, the Financial Times ranked Inkomoko as the 8th fastest-growing company in Africa. Today, the organization employs 800+ staff across 50 offices in Chad, Ethiopia, Kenya, Rwanda, and South Sudan, and its 2030 plan includes expanding into three more countries, serving over 550,000 entrepreneurs, and growing its $30M loan fund to reach 7M lives.

Values

• Purpose: deliver practical solutions, produce excellent work, and aim to lead at a global standard.
• Achievement: challenge yourself to go beyond what you thought possible.
• Improvement: stay humble and keep learning through honest, constructive feedback.
• Bravery: take thoughtful risks, create psychological safety, and act with compassion and inclusion.
• We Eat Goat: celebrate wins and stand by one another through difficult moments, working together in the spirit of turikumwe, tuko pamoja, abren nen, and urang babarengan.

Role Overview

Reporting to the VP Talent, the Manager, People Systems & Data Analytics will own the administration, enhancement, and ongoing improvement of People systems while promoting evidence-based talent and workforce decisions. The position safeguards the reliability, security, and performance of HR technology across multiple countries and turns People data into usable insights that inform strategy. In close collaboration with country teams and leadership, the role will support digital transformation, workforce analytics, and process improvement to build a scalable and high-performing People function.

Key Responsibilities

People Systems and Technology

• Oversee the day-to-day administration, tuning, and continuous improvement of People platforms such as HRIS, ATS, performance management, and learning systems.
• Work with IT and vendors to roll out enhancements, integrations, and new digital tools.
• Make sure systems remain secure, easy to use, and able to support growth across all countries.

Analytics and Reporting

• Create and maintain leadership dashboards, workforce indicators, and People reports.
• Examine workforce patterns and turn the findings into recommendations for recruitment, performance, retention, succession planning, and organizational effectiveness.
• Prepare accurate reporting for leadership, the Board, and donor requirements.

Data Governance and Quality

• Set and uphold strong standards for data quality, governance, and reporting consistency.
• Ensure People data remains accurate, complete, protected, and compliant across systems.
• Run regular audits and validation exercises to maintain data integrity.

Process Improvement and Digital Transformation

• Spot opportunities to simplify People processes through automation and better use of technology.
• Lead initiatives that improve efficiency, employee experience, and operational performance.
• Bring consistency to systems and reporting practices across countries.

Stakeholder Support and Capability Building

• Serve as the regional go-to expert for People systems and analytics.
• Train and support People and Culture teams and managers on system usage, reporting, and data handling.
• Develop strong working relationships with internal teams and external platform providers.

Requirements

• A bachelor's degree in Information Systems, Human Resources, Business Analytics, Computer Science, or a closely related discipline.
• At least 5 years of experience in HR systems, workforce analytics, or People technology, ideally in a regional or multi-country setting.
• Hands-on experience administering or implementing HRIS, ATS, and similar HR technology tools.
• Strong analytical skills, including the ability to build dashboards and convert workforce data into actionable business insight.
• Advanced Excel proficiency plus experience with reporting and visualization tools such as Power BI or equivalent; SQL knowledge is an added advantage.
• Solid understanding of data governance, data quality, and information security.
• Excellent ability in project management, stakeholder coordination, and communication.
• Comfort working across diverse cultures in a fast-moving, high-growth environment.

Competencies

• HR systems and technology management
• Workforce analytics and reporting
• Business intelligence and dashboard development
• Data governance and quality management
• Process improvement and automation
• Project management
• Data visualization using Power BI or similar tools
• Analytical thinking
• Strategic problem solving
• Digital mindset
• Business partnership
• Continuous improvement
• Collaboration and influence
• Results orientation

Benefits

• Competitive pay, with the possibility of a performance-based bonus.
• Benefits package that includes health insurance, annual leave, a staff savings program, parental leave for both men and women, a sabbatical program, and additional support.
• A strong workplace culture with substantial investment in learning, growth, and career development.
• The chance to work alongside a skilled regional team.
• An opportunity to contribute to meaningful social impact and broader economic development.

Application Process and Conditions

Applications should be submitted through the company’s jobs portal. The application deadline is Friday, 3rd July 2026.

The organization is committed to justice, diversity, equity, and inclusion, and encourages refugees and women to apply. Fair treatment throughout recruitment is supported by internal policies. Only shortlisted candidates will be contacted.

Employment is subject to satisfactory background checks, reference checks, and any other verification required. The organization also participates in the Inter-Agency Misconduct Disclosure Scheme and may request information from previous employers regarding any findings of sexual misconduct, fraud, or abuse. By applying, candidates confirm their understanding of these recruitment procedures.