Key Account Executive

Role Overview

This position is based in Ahmedabad and is intended for candidates who can work from the city. The schedule runs from 10:00 AM to 7:00 PM. Weekends are structured with time off on the 2nd and 4th Saturday of each month, along with all Sundays off. The annual compensation offered for this role is 4 LPA.

Responsibilities

• Deliver the assigned monthly and quarterly revenue as well as renewal goals.
• Promote additional payroll products and services through upselling and cross-selling.
• Serve as the main contact for the allocated client portfolio and keep each account in good health.
• Strengthen customer retention and actively drive renewals and account expansion.
• Assess client needs and suggest suitable payroll-related solutions and services.
• Build and sustain strong client relationships while resolving escalations efficiently.
• Work closely with internal teams to ensure seamless service execution.
• Monitor important performance indicators such as MRR, retention, renewals, and customer satisfaction.
• Follow up consistently and keep CRM records and account reports updated.

Candidate Profile

• A bachelor’s degree in Business, Commerce, Marketing, or a similar discipline is preferred.
• Excellent communication and negotiation abilities.
• A results-driven approach with a strong focus on targets and revenue generation.
• Ability to manage client relationships and stakeholders effectively.
• Good problem-solving and presentation skills.
• Previous exposure to B2B, SaaS, or payroll environments is an advantage.

Work Schedule and Location Notes

Only Ahmedabad-based candidates should apply. The role follows an onsite working model.