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Dicetek LLC

IT Support Executive

Dicetek LLC

Dubai, United Arab Emirates · Tam zamanlı

Başvuran ilk kişi siz olun

Deneyim
3-6 yaş
Maaş
Açılışlar
1
Yayınlandı
3 saat önce
Çalışma modu
Ofiste
Eğitim
Bachelor's degree in Information Technology, Computer Science, or a related field
Uygunluk
Professionals with a bachelor's degree in a relevant IT field and 3 to 6 years of helpdesk or related IT experience may apply. Candidates with exposure to IT audit, infrastructure, application support, or systems administration are preferred. A UAE driving licence is required.
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İş tanımı

Role overview

The organisation is hiring an IT Support Executive / Helpdesk Support professional to deliver first-line technical assistance and contribute to a range of wider IT activities from its Dubai location.

Key responsibilities

  • Act as the initial point of contact for end users seeking technical help, and resolve issues related to hardware, software, and business applications.
  • Assist with IT projects, system rollouts, application-related support, and other technology-driven initiatives as needed.
  • Work with internal teams and third-party vendors to drive quick resolution of incidents and maintain smooth IT service operations.

Experience and profile

  • A bachelor's degree in Information Technology, Computer Science, or a closely related discipline is required.
  • Applicants should bring 3 to 6 years of experience in IT helpdesk support, along with exposure to broader technology functions.
  • Background in IT Audit, Infrastructure, Application Support, Systems Administration, or similar IT areas will be considered an advantage.
  • Strong analytical ability, sound troubleshooting skills, and clear communication are essential.
  • The role calls for someone capable of handling several IT priorities at once in a fast-moving environment.

Additional requirement

A valid UAE driving licence is mandatory.

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