IBP Lead

About JDE Peet’s

JDE Peet’s is a global coffee company with a presence in more than 100 markets and an output of around 4,400 cups of coffee each second. The business is driving growth through its brand-led strategy, centered on Peet’s, L’OR and Jacobs, together with a portfolio of local brands including Douwe Egberts, Kenco, Pilao, Old Town, Moccona, Super, Gevalia, Friele and Marcilla. In 2024, the company reported total sales of EUR 8.8 billion and employed over 21,000 people worldwide.

The company culture is built around collaboration, bold thinking and continuous improvement. Team members are encouraged to innovate, take ownership, simplify complexity and succeed together in a global environment.

Role overview

The Integrated Business Planning Lead owns the IBP process for the Marketing & Sales Unit. The role ensures cross-functional alignment on demand outlooks and supports business decisions by comparing actuals and planned figures against targets and financial goals.

This position sits within Supply Chain, which is part of the Operations function. The wider purpose of the function is to connect every major business process from supplier to customer, ensuring the right balance of service, flexibility, cost, working capital, quality and supply security while supporting customer and stakeholder value.

What you will do

• Run the monthly and weekly IBP cycle, including review sessions, while representing the local Demand Planning team in the process.
• Bring together the IBP volume picture, explain changes versus the previous cycle and the Annual Operating Plan, and ensure the local leadership team and central IBP team clearly understand the numbers and the drivers behind them.
• Study volume movements, spot risks and opportunities from current and historical patterns, and recommend actions or decisions for leadership review.
• Act as a challenger and partner in the IBP process, working closely with sales and marketing leaders to strengthen forecast quality, service levels and stock health.
• Look ahead 3 to 18 months to identify potential capacity issues or demand spikes, using data-based insight to support scenario planning.
• Encourage use of standard processes within the MSU and share effective practices with global business process owners and peers in other MSUs.
• Take part in global projects and lead local rollout of major improvement initiatives such as AI forecasting and next-generation planning tools.
• Work with the Demand Planning Manager to support the Supply Chain Operating System program locally and keep the demand planning team engaged in delivering the expected outcomes.
• Lead portfolio reviews with Marketing, Sales and Finance to create action plans for SKUs/EANs below threshold on MOQ, NOS and margin, then track progress regularly through the standard S&OP agenda.

Key accountabilities

• Align Sales, Marketing and Finance on IBP volumes for sign-off by the General Manager at month end.
• Summarize and communicate the factors shaping the IBP volumes so they are understood by local leadership, central IBP and supply planning teams.
• Validate weekly changes to the plan and forecast, and share updates with the relevant stakeholders.
• Escalate risks and opportunities to the central IBP team for inclusion in the regional and Exco reporting pack.
• Use data-driven analysis to anticipate capacity limits or demand surges up to an 18-month horizon and support scenario planning with supply planning, commercial and finance.
• Promote standard ways of working and share best practices across global BPOs and MSU peers.
• Support the local SCOS program with the Demand Planning Manager and ensure full team commitment to the expected results.
• Perform mid- and long-term forecast accuracy loss analysis with other functions, then build and execute root-cause action plans through the PDCA cycle.
• Lead portfolio discussions on under-threshold SKUs/EANs with Marketing, Sales and Finance and follow up on agreed actions as part of IBP meetings.

Requirements

• A degree in Business Administration, Statistics, Finance, Economics, Engineering, Accounting or Supply Chain Management.
• At least 5 years of experience in Supply Chain or Operations.
• Previous experience leading teams in Supply Chain or Operations within FMCG is an advantage.
• Working knowledge of SAP APO or a similar ERP platform; experience with OMP is beneficial.
• Strong stakeholder management skills with the ability to build trust-based relationships.
• Comfort working in ambiguous situations and delivering outcomes despite uncertainty.
• Strong influencing and negotiation ability, with a win-win approach.
• Proven leadership experience across people, projects or issue resolution.
• Strong analytical thinking and the ability to break down complex problems to identify root causes.
• Resilience and the ability to recover quickly from setbacks.
• Energy, drive and enthusiasm to lead change and mobilize teams around priorities.
• Ability to collaborate effectively in cross-functional and international teams.
• Excellent written and spoken communication skills; fluency in English is required and proficiency in the local language is also needed.
• Right to work in the UK.

Additional information

The recruitment process may include an online assessment followed by interviews. A pre-employment check may also be part of the hiring process.

Inclusion and equal opportunity

JDE Peet’s is committed to building a diverse, equitable and inclusive workplace where people can bring their full selves to work. The company does not tolerate discrimination on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability or any other protected characteristic. Reasonable adjustments can be requested during recruitment. The company has also received recognition for its inclusion and pay equity efforts, including the Catalyst Award and Fair Pay Leader Certification in 2025, supported by an unexplained gender pay gap of 0.52%.