Home Delivery Driver

Role overview

This position is for a Home Delivery Driver based in Durham, England, United Kingdom. The role pays £13.27 per hour and offers a chance to stay active, work independently, and interact with customers while representing Iceland on the road.

What the role is about

You will be responsible for delivering customer shopping safely and professionally, acting as the customer-facing representative of the business during every drop-off. The company highlights a strong people-first culture and is looking for someone who takes pride in great service and efficient work.

Main duties

• Load the vehicle safely and follow correct manual handling practices, including handling heavier items appropriately.
• Drive with care and follow safe driving standards at all times.
• Carry out van inspections and basic vehicle checks before and during use.
• Make sure groceries reach customers in the best possible condition.
• Deliver friendly and helpful customer service at every doorstep.
• Support in-store tasks when the team needs extra help.
• Work on your own, manage your route, and use your time well.
• Be available for varied shifts, with working times that may run between 6:00 am and 11:00 pm.

Who should apply

This role suits candidates who are positive, approachable, and committed to creating a good customer experience. You should be reliable, able to meet deadlines, and confident in your awareness of road safety.

Requirements

• A full driving licence held for at least 3 years.
• No more than 6 penalty points on your licence.
• A friendly, energetic attitude and a genuine focus on customer satisfaction.
• Good punctuality and the ability to work to deadlines.
• Strong understanding of safe driving and road awareness.

Pay and benefits

The role is paid at an hourly rate of £13.27. Benefits include a 15% discount card, optional health care plan, Grocery Aid support, Christmas vouchers, at least 28 days of holiday including Bank Holidays, a refer-a-friend scheme, long service recognition, a Christmas savings scheme, and rewards for excellent customer service.

Additional information

This opportunity is with one of the company’s best-known customer-facing teams, and it is designed for someone who enjoys being active, working independently, and delivering a high standard of service.