Front Desk Receptionist

About the Salon

BCO London Salon is an upscale hair destination in Marylebone that blends Brazilian beauty know-how with contemporary international style. The salon delivers premium hair and beauty services in a polished, friendly setting with a strong focus on client satisfaction and high-quality outcomes.

Role Overview

This position is the first touchpoint for clients, helping create a warm and professional experience from arrival through departure. You will keep the front desk running smoothly by handling bookings, communications, payments, and client information while supporting the salon’s everyday operations.

Core Duties

• Greet visitors and clients in a courteous, polished manner.
• Organise and manage appointment schedules.
• Respond to phone calls and messages promptly and professionally.
• Handle payment processing accurately.
• Maintain and update client records and administrative information.
• Assist with the smooth coordination of daily salon activities.

Requirements

• Strong client service and interpersonal communication skills.
• Prior experience in reception, hospitality, salon, or spa settings is preferred.
• Good organisational skills with the ability to manage multiple tasks at once.
• Confidence using booking systems and carrying out administrative work.
• A professional appearance, reliability, and a dependable work style.
• Fluency in English is essential; additional languages are an advantage.
• Experience with scheduling or booking software is beneficial.

Additional Information

This role is based in London, England, United Kingdom. It is a full-time, on-site position.