Workforce Operations & Payroll Administrator (Part-Time or Full-Time)

Role overview

The Workforce Operations & Payroll Administrator supports the company’s day-to-day workforce administration, with a focus on collecting consultant time entries, preparing payroll submissions, managing benefits administration, and handling employee lifecycle tasks. This position acts as a coordination point between consultants, managers, finance, benefits vendors, and the external payroll partner so that employees and contractors have a smooth experience.

This opportunity is best suited to someone who is structured, detail-driven, service-minded, and comfortable juggling several deadlines in a fast-moving consulting setting.

Payroll administration and time tracking

• Run the weekly timesheet collection and approval workflow for employees and consultants.
• Make sure salary payroll for core staff, including commissions, is calculated and processed correctly.
• Track time submission compliance and follow up promptly when entries are missing or late.
• Review submitted hours for accuracy and coordinate approvals with project managers and delivery leaders.
• Compile and send weekly payroll files to the company’s outsourced payroll vendor.
• Keep payroll documentation and records organized and current.
• Handle questions from employees and contractors related to payroll.
• Assist with payroll audits and reconciliation work when needed.

Benefits administration

• Coordinate benefit enrollments, updates, and terminations for employees.
• Process qualifying life event updates and changes to employee withholding details.
• Act as the connection point between employees and benefits providers.
• Support annual open enrollment activities.
• Maintain complete and accurate benefits documentation.

Workforce operations

• Support onboarding and offboarding for employees and consultants.
• Maintain workforce records and personnel files.
• Coordinate employment status changes, pay adjustments, and organizational updates.
• Provide administrative support for workforce reporting.
• Help ensure compliance with company policies and workforce procedures.

Operational coordination

• Work closely with Finance, Delivery Leadership, and outside partners to keep payroll and workforce administration accurate.
• Contribute to process improvement efforts and workforce automation initiatives.
• Help manage workforce operations calendars, deadlines, and reporting obligations.

Qualifications

The preferred candidate will bring strong administrative discipline and prior exposure to payroll or HR operations in a consulting or professional services environment. The role requires a high degree of discretion, excellent follow-through, and confidence working with confidential information.

Required experience and capabilities

• At least 3 years of experience in payroll administration, workforce operations, HR administration, or a similar function.
• Background supporting outsourced payroll providers or Professional Employer Organizations (PEOs).
• Strong accuracy, organization, and attention to detail.
• Clear communication skills and strong follow-up habits.
• Working knowledge of Microsoft Office, especially Excel.
• Ability to manage several deadlines while handling confidential information appropriately.

Preferred background

• Experience in professional services, consulting, staffing, or technology organizations.
• Exposure to payroll systems, HRIS tools, or workforce management platforms.
• Prior benefits administration experience.
• Understanding of contractor and consultant workforce structures.

Success measures

• Payroll submissions completed on time without exception.
• High compliance rates for consultant and employee timesheets.
• Accurate handling of payroll and benefits processes.
• Strong employee and contractor experience.
• Less manual work through process improvements and automation.
• Effective collaboration with Finance, Delivery, and outside payroll providers.

Reporting and work arrangement

This role reports to Finance and Operations Leadership. The position is based in the Greater Boston area and can be handled in a hybrid or remote format. The employer is open to Monday through Wednesday, Thursday-based, or fractional scheduling.

Compensation

Estimated compensation is 50,000 to 95,000 per year.