ఉద్యోగ వివరణ

About the Role

This is a remote, part-time opportunity for a dependable and proactive virtual assistant to help run the day-to-day activities of a growing short-term rental business. The ideal candidate will be organised, a strong communicator, and comfortable handling guest messaging, property coordination, and general admin work.

You will contribute to a smooth guest experience while also helping properties stay well-managed and efficient as the portfolio expands.

Key Responsibilities

Reply quickly and professionally to guest questions across several booking channels.
Handle communication with guests before arrival, throughout their stay, and after checkout.
Track bookings, calendars, and reservations to keep operations organised.
Arrange cleaners so each property is ready to a high standard between stays.
Work with maintenance contractors and handymen to address property issues promptly.
Maintain and refresh property listings on platforms such as Airbnb and Booking.com.
Support reporting tasks and other day-to-day administrative duties.
Help resolve problems and maintain a high level of guest satisfaction.
Reach out to contractors, businesses, and corporate clients for longer-stay accommodation opportunities.
Contribute ideas and support improvements that make operations more efficient as the business grows.

Requirements

Strong written and verbal English communication skills.
Good organisation and time management capabilities.
Confidence to work on your own and take initiative when needed.
Careful attention to detail.
Polished, customer-first communication style.
A stable internet connection and a suitable workspace for remote work.
Ability to handle several tasks at once and prioritise effectively.

Preferred Experience

Prior work experience as a virtual assistant.
Background in short-term rentals, serviced accommodation, or hospitality operations.
Familiarity with Airbnb, Booking.com, VRBO, Hospitable, Guesty, or similar property management tools.
Experience coordinating cleaners, contractors, or other service providers.
Customer service or hospitality experience.

Working Hours

Part-time remote role.
Flexible scheduling is available.
Occasional weekend or evening availability may help depending on business needs.

Application Requirements

Submit your CV or resume.
Include a short summary of your relevant experience.
Share your weekly availability.
State your expected hourly rate.
Provide details of any short-term rental or property management experience.

Short-Term Rental Virtual Assistant