Office Coordinator

Role overview

Entro is hiring an Office Coordinator for its New York City office. This position supports the day-to-day running of the workplace and works across teams, leadership, vendors, and clients to keep the office organized, efficient, and welcoming.

About the company

Entro is an international firm focused on place-branding and experience design, with offices in Toronto, Calgary, Vancouver, and New York. The company values diverse viewpoints and brings together specialists from design, architecture, planning, engineering, project management, neuroscience, fine arts, and media. Its work helps define places, improve navigation in complex environments, and communicate the identity of locations such as hospitals, transit hubs, museums, campuses, and public spaces.

Key responsibilities

• Support the General Manager, Creative Directors, Project Directors, Managers, and other team members with administrative and office coordination tasks.
• Handle incoming calls by answering, screening, and directing them appropriately.
• Respond to routine questions by phone, email, and in person.
• Route visitors, messages, emails, and calls to the right people when needed.
• Serve as the primary on-site point of contact.
• Oversee incoming and outgoing mail, including priority mail, courier deliveries, parcels, and related correspondence.
• Review, prioritize, and distribute urgent correspondence as needed.
• Track office supplies, maintain stock levels, and place reorders when necessary.
• Keep supplies organized, safe, and properly stored.
• Ensure the office remains neat, orderly, and presentable.
• Assist with planning internal and external events, including catering coordination.
• Handle fundamental bookkeeping tasks.
• Maintain the office contact database.
• Identify office administration issues and resolve them or escalate them when appropriate.

Candidate profile

The ideal candidate has a bachelor’s degree or college diploma in business administration or a similar field, along with prior experience supporting an administrative team. This role suits someone who is professional, trustworthy with confidential information, able to juggle multiple priorities in a busy environment, and comfortable working both independently and as part of a team.

Qualifications and skills

Strong communication and people skills are important, as are excellent organization, time management, and problem-solving abilities. Proficiency with Microsoft Office and Google Suite is required.

Compensation and benefits

The annual salary for this role is between $65,000 and $70,000. Entro also offers competitive compensation, extended health and dental coverage, and opportunities for career growth and development.

Work environment

This is a full-time, on-site role based in New York City.

What Entro offers

Team members work with award-winning industry leaders on high-profile projects in environmental design and placemaking.