Office Associate

Company Overview

POLATI LLC is a contractor focused on scaffolding installation and scaffold solutions for major construction work. Its services are designed to support safe work at height and help project teams deliver large builds on accelerated schedules. The company offers both independent scaffolding construction and end-to-end support that can include leasing, design, and installation. The work environment is tightly organized, with safety, dependable delivery, and efficient coordination treated as key priorities.

Role Summary

This is a full-time, on-site position in Dammam for an Office Associate who will keep day-to-day office activities running smoothly and support documentation for scaffolding projects. The role involves handling correspondence, maintaining organized records, drafting simple reports, and tracking contracts, installations, and service-related paperwork. It also includes answering calls and emails, assisting internal teams and customers, coordinating with project stakeholders, and helping with scheduling, invoices, expense records, and general office administration.

Key Duties

• Manage incoming and outgoing correspondence and keep communication flowing across teams.
• Organize, update, and retrieve files and records related to projects, contracts, installations, and service agreements.
• Prepare straightforward reports and maintain accurate administrative documentation.
• Answer phone calls and emails and provide support to customers as well as internal staff.
• Coordinate information with project stakeholders to support smooth operations.
• Assist with scheduling and routine office coordination tasks.
• Process invoices and record expenses with attention to accuracy.
• Support the wider office administration function to keep the workplace organized and efficient.

Qualifications

• Strong communication and customer service abilities for dealing with clients, vendors, and colleagues.
• Administrative support and office management skills for handling paperwork, schedules, and everyday workflows.
• Basic accounting knowledge to assist with invoices, expenses, and simple financial records.
• Comfort using common office tools such as word processors, spreadsheets, and email.
• Good attention to detail, organization, time management, and task prioritization in a busy setting.
• A high school diploma or equivalent is needed; a diploma or degree in business, administration, or a related area is a plus.
• Experience in construction, engineering, or industrial project environments is preferred, though not mandatory.

Additional Information

This role is based on site in Dammam and supports scaffolding-related operations within a highly coordinated project environment. Safety, reliability, and timely execution are emphasized across the organization.