Information Technology Technician

Role overview

We are looking for a dependable IT Technician to deliver on-site technical support for households and small businesses across Melbourne, Victoria. This role suits someone who enjoys working independently, solving practical hardware and software issues, and providing a high standard of customer service.

What you will do

• Inspect, troubleshoot, and fix issues affecting desktops, laptops, and Apple devices.
• Provide on-site IT assistance to home users and small business clients.
• Carry out hardware repairs, device setup, and related support tasks.
• Travel to different locations throughout Melbourne as required.
• Maintain a professional approach and deliver reliable service on every job.

Required experience and capabilities

• Hands-on background in IT support for home and small business environments.
• Strong understanding of hardware repairs and setup work for desktops, laptops, and Apple products.
• Prior screen replacement work is an advantage.
• Experience with mobile repairs is also highly regarded.
• Ability to work punctually, professionally, and with a strong work ethic.

Terms and working arrangement

This is a commission-based contract role, meaning your earnings increase with the number of jobs completed. The position offers flexible work arrangements and requires travel across multiple Melbourne locations. Applicants must have their own ABN, a valid driver’s licence, and access to a car.

Benefits

• Commission-based earning structure with higher income potential as job volume increases.
• Flexible working arrangement.
• Opportunity to travel to different customer sites across Melbourne.
• Work alongside a professional team focused on quality service.

Who should apply

This opportunity is suitable for experienced IT support professionals who can work independently, have the required transport and registration details, and are ready to provide high-quality technical support to a variety of clients.