Enterprise Service Support Engineer (L2/L3)
Doha, Doha Municipality, Qatar · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- 6–10 సంవత్సరాలు
- జీతం
- —
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 1 రోజు క్రితం
- పని విధానం
- కార్యాలయంలో
- పునఃప్రారంభం
- దరఖాస్తు చేసుకోవాలి
మీరు ఎక్కడ పని చేస్తారు
ఉద్యోగ వివరణ
Role Overview
Q-Soft is seeking an Enterprise Service Support Engineer at L2/L3 level to keep enterprise service platforms running smoothly. The role focuses on day-to-day support, deeper technical troubleshooting, incident handling, platform monitoring, and overall service optimization.
Technical Scope
This position involves supporting Microsoft-based enterprise environments across both on-premises and cloud systems, along with related infrastructure, security, virtualization, and end-user service technologies.
Key Requirements
Candidates should bring 6–10+ years of experience in enterprise Microsoft support or operations, along with solid knowledge of identity services, infrastructure components, and virtual application/desktop delivery concepts. Experience in complex infrastructure and security environments is also important.
Platform Experience
- Active Directory, file servers, certificate authority, PKI models, Windows Server 2019 and later, and Windows 11 endpoint support
- Microsoft Exchange on-premises and Microsoft 365 services such as Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure Information Protection, and Copilot
- Anti-virus tools, Citrix XenApp, VDI, virtualization, and networking fundamentals
Certifications
Preferred certifications include Microsoft 365 & Productivity, MCSA/MCSE, or equivalent Citrix certifications such as Citrix Certified Professional or Citrix Certified Expert.
Application Note
Interested candidates can share their CV by email at career@qsoft-corp.com.