People Greeter

Position overview

In this role, you help shape the customer’s first and final impression of the store by offering warm, prompt, and polished service. You support a positive shopping journey, strengthen customer confidence, and contribute to a friendly atmosphere that reflects the company’s values.

Key duties

You will greet customers as they enter and leave, provide helpful guidance, and work closely with store teams to make shopping easier and more efficient. The role also includes supporting basic store safety and loss-prevention routines.

Customer experience

• Welcome every shopper in a courteous, upbeat, and professional manner.
• Create a strong first and last interaction for customers coming into and out of the store.
• Assist with directions, answer common questions, and help customers locate products or services.
• Ensure shopping carts, baskets, and flyers are available for customers.

Loss prevention and safety

• Attach return tags to merchandise being brought back into the store.
• Watch for high-value purchases such as electronics and verify receipts when required.
• Escalate unusual or suspicious behaviour to management or loss prevention.
• Follow established procedures when responding to Code ADAM alerts.

EAS alerts and records

• Respond courteously to electronic article surveillance alarms.
• Help determine why an item did not deactivate correctly.
• Complete logs and other required documentation carefully and accurately.
• Report technical or system issues to management for follow-up.

Store operations and environment

• Partner with sales associates to help customers find what they need.
• Help maintain a clean, safe, and hazard-free store environment.
• Follow company policies and operational procedures at all times.

Work schedule and physical demands

This position may require a flexible schedule, including evenings, weekends, and holidays depending on business needs. The job can involve long periods of standing, bending, repetitive tasks, and lifting items, equipment, or supplies up to 20 lbs regularly and up to 50 lbs occasionally. The pace may be fast, with ongoing recovery, zoning, and stocking-related work in an energetic retail setting.

Compensation

The starting hourly pay for this role is $17.75.

Additional information

The employer states that accommodation will be provided for disability-related needs in accordance with applicable law. The company also notes that artificial intelligence-powered tools may be used during resume screening, interviews, and other parts of candidate evaluation. This role is based at 1455 REBECCA ST, OAKVILLE, ON L6L 1Z9, Canada.