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பணி விளக்கம்
Overview
Therap Services is a leading provider of online electronic health records and documentation solutions for individuals with developmental disabilities. The company is hiring a Remote Human Services Coordinator to support customers who use its software.
What the role involves
- Teach service providers, families, and other stakeholders how to use Therap Services software effectively.
- Offer day-to-day support and practical guidance to human services professionals across the customer base.
- Assist customers through live support interactions, webinars, and workshop sessions.
- Relay customer feedback to internal teams so product and training resources can be improved.
What you need
- Prior experience in the human services sector is mandatory.
- Hands-on experience with Therap Services applications is required.
- Interest in developmental disabilities, teaching, public speaking, and presenting is important for success in this role.
- The ability to adapt quickly to customer needs and provide a thoughtful, consultative support experience is expected.
- Strong communication and interpersonal abilities are essential.
- You should be able to solve problems creatively and handle challenges confidently.
- Comfort and proficiency with Google Workspace are required.
Working style
This is a remote full-time position based in the United States.