Flight Support Officer

Role Overview

This position supports company flight activity by managing planning, coordination, and day-to-day flight service arrangements during assigned shifts. The role is focused on keeping flight support operations running smoothly while meeting all safety, security, and quality standards.

About the Assignment

The Flight Support Officer works in support of turbojet, turboprop, fixed-wing, and rotary-wing aircraft operations at the Aviation Main Base, Ras Tanura, or Tanajib bases. Aircraft under support may include Boeing 737-800, Gulfstream, Hawker 900XP, King Air 350, Air Tractor 802, AW139, and A109E. The role follows direction from the Unit Lead and includes coaching newer employees on the job. Shift work is required.

Core Duties

• Coordinate daily with all involved teams on the status of flight logistics and support services.
• Support flight operations administration and assist the lead flight support officer with execution of flight activities and ground support coordination.
• Monitor flight operations equipment and facility readiness.
• Keep mandatory records and documents updated in line with the Flight Operations Center manual.
• Respond to customer questions using the available reference resources.
• Organize overflight permits, landing permissions, and airport slot arrangements where required.
• Liaise with ground handlers, fuel suppliers, and other approved vendors and service providers.
• Manage information flow systems and circulate operational updates.
• Handle documents moving through the operations department.
• Make sure relevant information reaches pilots, ground staff, and other concerned team members.
• Arrange and oversee maintenance work when FBO participation is needed.
• React quickly to emergencies or security-related reports and notify Flight Operations Center leadership without delay.

Additional Information

The selected candidate is expected to work on shift, receive guidance from the Unit Lead, and contribute to onboarding support for newly hired team members. The role also involves maintaining compliance with internal procedures and external statutory requirements.

Education and Professional Requirements

A bachelor’s degree recognized by the Ministry of Education is required. A Job Task Standard (JTS) qualification and a valid SAG driver’s license are also mandatory. At least 5 years of experience is needed.