Customer Care Executive

Role Overview

This opening is for a customer care executive in a BPO environment based in Bengaluru. The role focuses on handling customer interactions, resolving issues, and ensuring a smooth support experience.

Key Responsibilities

• Respond to customer queries and share accurate information in a clear, helpful manner.
• Work through customer concerns and complaints until a suitable resolution is reached.
• Use empathy while interacting with customers and take the right follow-up action based on the situation.
• Pass on difficult or unresolved cases to the next level of support when needed.

Candidate Profile

• Strong spoken English skills are essential for this role.
• The job follows a rotational shift schedule along with rotational weekly offs.
• Candidates who can join immediately will be preferred.

Additional Benefits

• Both-way cab facility is provided.

Contact Information

Interested candidates can get in touch with Divyanshi at 90260 83428 via call or WhatsApp.

Regards,
Divyanshi
90260 83428