Customer Assistant - Clearwater

About the role

Tesco is focused on giving customers an extensive choice, spanning far beyond groceries to include clothing, household goods, financial services, and more. The company also offers a wide range of career opportunities across stores in the UK and Ireland, and is looking for people who are enthusiastic about helping customers.

The Tesco approach, known as Every Little Helps, shapes both customer service and the workplace culture. Respect, inclusion, and fair opportunity are central to how the team works together.

If selected, the offer will only be final once bank account details are provided before the agreed start date.

What you will do

• Place the customer at the centre of every task and decision.
• Build rapport with customers and serve them confidently and professionally.
• Help keep products and services available whenever customers need them.
• Handle merchandise carefully so it stays in excellent condition for customers.
• Maintain a clean and well-organised shop floor and back-of-house area.
• Use the training provided to carry out department routines and procedures correctly.
• Follow company policies and health and safety requirements at all times.
• Support teammates in other departments when needed, even if your main duties sit elsewhere.

What you need

• Strong natural customer service skills, including greeting, acknowledging, and helping shoppers proactively.
• A strong work ethic with commitment to customers, the team, and the department.
• The ability to prioritise tasks so work is done correctly for customers.
• Flexibility and resilience in a fast-changing retail environment.
• The ability to follow instructions, whether spoken or written.
• Good reliability and punctuality.
• A neat, presentable appearance at all times.

Benefits

• Competitive pay
• Performance bonus scheme, subject to terms
• Free and confidential Virtual GP access for colleagues, plus online prescriptions; family members at the same address can use the service at a reduced cost
• 24/7 Employee Assistance Programme for colleagues and family members, with emotional support and wellbeing services under the Wellbeing First approach
• Colleague Clubcard discounts: 10% in stores and online, 15% at weekends once a month from Friday to Sunday, 20% off twice a year, plus 20% off F&F clothing year-round; discounts can be extended to one family member with a second Clubcard
• Life assurance
• Pension plan, subject to scheme rules
• Save As You Earn scheme, subject to scheme rules
• Paid family leave
• Bike to Work scheme
• Long service awards
• Commuter scheme

About Tesco

Tesco aims to be customers’ preferred shopping choice, whether they are shopping in store, at home, or on the move. Its wider purpose is to serve customers, communities, and the planet a little better every day.

The business also highlights its community impact in Ireland through initiatives such as the Tesco Community Fund, Children’s Health Foundation partnerships, FoodCloud, and Stronger Starts. These efforts have supported more than 21,000 community groups, raised over €7.5 million for medical equipment, and provided nearly 15 million meals to people facing food insecurity.

Tesco has been active in Ireland since 1997 and operates more than 190 stores nationwide. It employs over 13,000 people and supports almost 45,000 jobs directly and indirectly. The company works with more than 500 Irish suppliers, nearly three-quarters of whom are small and medium-sized businesses, supporting almost 13,000 farming families. Tesco is the largest buyer of Irish food and drink in the world, spending €1.6 billion a year.

The company promotes an inclusive workplace where people are encouraged to be themselves. Tesco welcomes flexible working conversations and is committed to providing an accessible recruitment process with reasonable adjustments where needed.

Additional information

Employment is subject to a fully inclusive recruitment process. Candidates who need extra support can request assistance by emailing tescoireland.recruitment@tesco.ie.

Tesco also provides accessibility information for applicants who may require support during recruitment.