Zuora Administrator

Role overview

We are hiring a Zuora Administrator to support a cloud subscription billing environment across Billing, Payments, Revenue Management, and the administration/user-management functions within Zuora. The position centers on maintaining the product catalog, custom fields, event and notification settings, access and security requests involving roles and OneID, reporting, and Revenue (RevPro).

The selected professional will review change-control documentation and, where needed, help create it, then carry approved changes through sandbox and production environments. The role also involves coordinating with the Zuora administration group and Financial Systems Product/Engineering teams, as well as handling audit-related requests.

Work schedule

This is a remote position aligned to US Eastern business hours, from 6:30 PM to 3:30 AM. The working week is Monday through Friday.

Key responsibilities

• Review change-control documents and contribute to their preparation when required.
• Apply approved configuration updates in sandbox environments and, when needed, in production.
• Carry out changes across Zuora Billing and Revenue tenants.
• Support the Zuora Administration team and partner with Financial Systems Product/Engineering teams as needed.
• Assist with audit requests and related documentation.
• Maintain and support the product catalog, custom fields, notifications, security permissions, reporting, and RevPro-related activities.
• Create and update custom fields as required.
• Add and modify product catalog entries.
• Promote updated invoice and credit memo templates to other environments.
• Deploy workflows into production.
• Release Revenue configuration updates to other environments.
• Handle user access requests.

Requirements

• At least 3 years of relevant experience, at a mid-level capacity.
• Working knowledge of billing concepts and processes.
• Comfort using the Zuora interface.
• Ability to interpret business needs and translate approved requirements into accurate Zuora configuration changes.
• This role is focused on hands-on administration rather than platform engineering, solution architecture, or technical consulting.
• Strong communication and interpersonal abilities.
• Sharp analytical and critical-thinking skills.
• Consulting experience is preferred.

Additional information

The role is based in Ahmedabad, Gujarat, India, and is offered as a full-time remote opportunity. It is intended for a hands-on Zuora administrator rather than a technical architect or engineer.