Reception Staff

Role Overview

a&o Hostels is seeking a dependable, self-driven Reception Staff member for a night reception side job. This position is especially suitable for students because the shifts are arranged flexibly around your availability, making it easier to fit alongside a university timetable. Applications are welcome from everyone.

Benefits

• Enjoy a 75% to 90% discount on private stays across all a&o hostels, depending on your length of service with the company.
• Work shifts are scheduled flexibly based on when you are available.
• Access to subsidized language courses.
• Free, anonymous mental health coaching is available through the independent partner nilo for support with personal, professional, and health-related challenges.
• Dress code is relaxed: jeans and an a&o polo shirt instead of formal suits or uniforms.
• Daily drinks, fruit, and vegetables are provided for hostel employees.

Responsibilities

• Handle and coordinate reception operations during the night shift.
• Take charge of guest check-ins and check-outs.
• Stay in regular contact with hostel guests.
• Prepare the reception operation for the next day while working overnight.
• Make hot and cold beverages and serve snacks at the bar.
• Keep the bar and reception areas clean and well maintained.

Profile

• A background in tourism or prior hospitality experience is preferred.
• You should have excellent manners and present yourself neatly.
• Strong guest orientation is important at all hours, including nights.
• Good organizational ability is required.
• Very strong English language skills are needed.

Application Notes

Please include your resume, cover letter, expected salary, and the earliest date you can start.