Office Receptionist

Role overview

The Care Team Ireland is looking for an office receptionist to act as the first point of contact for visitors, clients, carers, and staff. Based in Dublin 18, this part-time office role supports the smooth daily running of the workplace through front-desk service, office stock handling, and administrative assistance for the HR and Recruitment teams.

Working hours

This position is for 21 hours per week, with on-site working on Tuesday, Wednesday, and Thursday from 9:00am to 5:00pm each day.

Reception duties

• Handle incoming calls quickly and in a professional manner.
• Greet office visitors and connect them with the right team member.
• Deal with general queries in person, over the phone, and by email.
• Record messages accurately and pass them on without delay.
• Keep the reception space neat, organised, and welcoming.

Administrative support

• Support everyday office administration and filing tasks.
• Monitor shared inboxes and reply to messages as instructed.
• Prepare, scan, photocopy, and file documents.
• Maintain organised and accurate records and store documents correctly.
• Help arrange meetings and appointments when needed.

HR and recruitment assistance

• Provide day-to-day administrative help to the HR function.
• Assist with onboarding-related administration for recruitment and HR.
• Prepare documents for recruitment and employee records.
• Contact candidates when required to schedule interviews or request paperwork.
• Support the processing of employment documentation and employee files.
• Carry out other general admin tasks for HR as needed.

Stock and office management

• Accept incoming stock deliveries and process them appropriately.
• Keep stock records accurate and up to date.
• Organise and distribute office and care-related supplies.
• Track supply levels and alert management when items are running low.
• Assist with ordering stationery and office supplies when necessary.
• Keep storage areas tidy, organised, and sufficiently stocked.

Office upkeep

• Help maintain a clean, organised, and pleasant office environment.
• Report maintenance problems or health and safety concerns.
• Support the upkeep of kitchen and shared communal areas.
• Prepare meeting rooms when required.

General expectations

• Protect confidentiality at all times.
• Provide excellent service to clients, carers, and colleagues.
• Work cooperatively across departments.
• Undertake any other reasonable administrative duties assigned by management.

Reporting line

This role reports to the HR Manager or Client Director and works closely with the HR, Recruitment, Compliance, and Management teams.

Essential experience and skills

• Prior experience in reception or general administration.
• Strong verbal and written communication skills.
• Good interpersonal skills and a professional approach.
• Solid organisational and time-management ability.
• Comfort using Microsoft Office, including Word, Outlook, and Excel.
• Ability to manage multiple tasks and prioritise effectively.
• Professional phone etiquette.
• Strong accuracy and attention to detail.