Human Resources Officer

Company Overview

Arab Loss Adjusters (ALA) is an established insurance services firm with a footprint across 15 countries in the Middle East, North Africa, and South to Southeast Asia. Operating since 1981, the organization connects local market practices with international standards while navigating varied legal, regulatory, and cultural settings. ALA is known for its strength in claims services, powered by a multidisciplinary team and a strong focus on innovation. Its service portfolio covers property, liability, power, financial services, specialty lines, business interruption, engineering, marine, motor, and other insurance areas. The company is also included in the AM Best Directory of Best’s Recommended Insurance Adjusters and continues to expand in emerging markets with a commitment to responsiveness, quality, and client service.

Role Summary

This is a full-time, on-site Human Resources Officer position in Doha, Qatar. The role is responsible for managing core HR operations on a daily basis, including employee records management, HR policy administration, and support for recruitment and onboarding activities. It also involves preparing and maintaining job descriptions, coordinating performance review cycles, and supporting managers with employee relations issues in a consistent and fair manner.

What You Will Do

• Oversee routine HR operations and support the employee lifecycle across the office.
• Maintain accurate employee files and records.
• Implement and update HR policies and procedures in line with company standards.
• Assist with hiring, onboarding, and induction-related coordination.
• Draft and revise job descriptions in partnership with hiring managers.
• Support performance appraisal and review processes.
• Help managers address employee relations matters professionally and fairly.
• Contribute to training and development initiatives.
• Monitor adherence to Qatar labor law and internal compliance requirements.
• Promote HR best practices across the workplace.
• Prepare HR reports, support data analysis, and assist with organizational change efforts.
• Serve as a contact point for employee questions related to HR matters.

Qualifications

The ideal candidate should have a strong grounding in Human Resources and HR management, with hands-on experience supporting day-to-day HR and lifecycle activities. Experience in building, applying, and maintaining HR policies that align with labor regulations and organizational standards is important, along with the ability to manage employee relations, handle questions, and contribute to conflict resolution in a respectful and inclusive way. The role also calls for experience in writing and maintaining clear job descriptions with hiring managers.

Additional Requirements

A bachelor’s degree in Human Resources, Business Administration, or a related discipline is required. A professional HR certification such as CIPD, SHRM, or HRCI will be considered an advantage. Candidates should have knowledge of Qatar labor law and HR practices in the region, ideally with exposure to professional services or insurance-related businesses. Strong communication, organization, and interpersonal abilities are needed, along with the discretion to manage confidential information. Familiarity with MS Office and HRIS tools is expected, and experience in HR reporting or basic analytics is beneficial. The position requires someone who can work on-site in Doha, collaborate effectively with multicultural teams, and handle multiple priorities in a fast-moving environment.