Field Support Technician (Tester)

About the Role

KONE is seeking a Field Support Technician (Tester) to join its Dubai team. The company emphasizes a strong people-first culture, with a workplace built around collaboration, diversity, growth, wellbeing, quality, and efficiency.

What You’ll Do

• Follow safe working practices at the site and maintain a strong focus on safety.
• Coordinate daily testing and commissioning work with the customer, while staying in close contact with the Field Supervisor.
• Check the unit against applicable codes and standards so it is mechanically and electrically safe, meets KONE’s internal and external quality expectations, and operates as required by the contract.
• Commission equipment in line with the agreed specifications and commissioning guidelines.
• Complete the final inspection and sign off the related inspection paperwork.
• Take part in inspections conducted by notified bodies or consultants, and support customer handover when needed.
• Spot installation quality problems and deviations that need corrective action, then report them to the Field Supervisor, who oversees all site activity.
• Contribute to quality improvement groups by using snag lists, raising technical observations from inspections, and sharing useful information.
• Use lean methods to reduce work interruptions and support huddles initiatives consistently.

Requirements

• A diploma in Electrical Engineering or Electronics Engineering.
• At least 3 years of relevant experience in the elevator industry, which is mandatory.
• Comfort working in a fast-moving environment.
• Strong spoken and written English communication skills.
• Basic IT knowledge is preferred.
• A strong digital background is highly valued.

Culture and Workplace

KONE describes its environment as innovative, collaborative, and employee-focused. The company values engagement, open sharing of ideas, ethical business practices, sustainability, mutual trust, respect, and recognition of strong performance. It also aims to support healthy work-life balance and personal as well as career growth.