Executive Administrative Assistant

Role overview

Join the Open Banking team as an Executive Administrative Assistant in a fast-moving environment where priorities shift quickly and each day brings a different mix of responsibilities. This position is designed for someone who thrives in a high-detail setting, values precision, and enjoys supporting leaders with polished, dependable execution.

You will serve as a trusted administrative partner to managers and executive-level stakeholders across business lines. The role calls for strong teamwork, professional judgment, and the ability to represent the manager or group with tact and confidence while producing accurate, high-quality work.

What you'll do

• Manage intricate calendars and keep schedules organized across multiple priorities.
• Answer and assess incoming calls, using sound judgment to decide what needs immediate attention and what information can be shared.
• Coordinate the planning and logistics for internal and external meetings.
• Set up complex travel arrangements for domestic and international trips.
• Oversee event logistics from start to finish, including catering and transportation needs.
• Handle invoice processing and travel-and-expense claims while following internal policy and submission guidelines.
• Support onboarding and offboarding tasks, including equipment requests and system access setup.
• Draft clear, polished emails and messages for recipients at all levels of the organization.
• Keep department records up to date, including organizational charts and executive biographies.
• Work independently on recurring tasks and flag issues, delays, or concerns ahead of time.
• Edit spreadsheets and presentations, and assist with printing and binding materials for client meetings.

Required qualifications

• At least 5 years of administrative experience.
• Strong organizational ability and comfort managing multiple moving parts.
• Sound judgment and discretion when handling sensitive or confidential matters.
• Demonstrated experience working with senior leaders.
• Excellent verbal, written, and interpersonal communication skills.
• High proficiency with Microsoft Office tools.
• Professional telephone manner and the ability to balance competing priorities, especially calendar management.

Preferred background

• Prior support experience at Managing Director level or an equivalent senior level, or higher.
• A college degree is considered an advantage.

Work schedule and location

This is a five-day in-office position, Monday through Friday. Hybrid work arrangements are not supported for this role.

About the company

Chase is a major financial services organization serving households and small businesses with a wide range of financial products. Its mission is to build lasting customer relationships and support the needs of individuals, businesses, nonprofits, and cities through practical financial solutions.

Pay and benefits

This position is eligible for a competitive total rewards package. Base pay is determined by the role, experience, skill set, and location. Depending on eligibility, compensation may also include commission-based pay and/or discretionary incentive awards delivered in cash or forfeitable equity. Benefits and programs may include comprehensive health coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and additional offerings shared during the hiring process.

Equal opportunity and accommodations

The company values diversity and inclusion and is an equal opportunity employer. Hiring decisions are made without regard to protected characteristics such as race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other status protected by law. Reasonable accommodations are available for religious practices, mental health needs, and physical disabilities.

Team overview

The Consumer & Community Banking division supports Chase customers with services such as personal banking, credit cards, mortgages, auto financing, investment advice, small business lending, and payment processing. The group is known for strong credit card sales and deposit growth, as well as widely used digital solutions and high customer satisfaction.