Customer Service Representative

Role overview

RG&T Solutions is hiring a committed Customer Service Representative to support customers remotely while based in Frisco, Texas. This position is suited to someone who enjoys helping people, handling service requests, and contributing to a positive customer experience from a work-from-home setting.

What you will do

• Handle customer questions and requests through phone, email, and chat with professionalism and promptness.
• Support customers with order handling, account-related tasks, and basic troubleshooting.
• Work to resolve issues quickly while keeping customer satisfaction high.
• Record every customer interaction accurately in the CRM system.
• Partner with teammates to strengthen service workflows and help the team meet its targets.

Skills and qualities

The ideal candidate should bring strong communication skills, a solution-oriented mindset, flexibility, and a genuine focus on customer care.

Compensation and benefits

This role offers an annual salary in the range of $50,000 to $60,000. Benefits include flexible scheduling, health insurance options, paid time off, and chances to build professionally.

Work arrangement

This is a remote role with a home-based working setup, connected to Frisco, Texas.