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upGrad

Visa Officer

upGrad

Noida, Uttar Pradesh, India · Tempo total

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Experiência
1–5 anos
Salário
Vagas
1
Publicado
há 3 horas
Modo de trabalho
No escritório
Elegibilidade
Professionals with relevant visa-processing experience in study abroad, international admissions, or education are eligible to apply. UK visa handling exposure is preferred.
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Descrição da vaga

Role Summary

The Visa Officer will oversee the complete visa workflow for students going abroad, with a focus on accurate processing, regulatory compliance, and a smooth handoff from admissions through visa issuance. This position needs sharp attention to detail, disciplined process execution, and strong coordination with multiple teams.

Core Responsibilities

  • Handle the full visa filing process for Italy, Germany, and other destinations such as Canada.
  • Check visa forms, financial proofs, and all supporting papers to ensure they are complete and compliant.
  • Spot errors or inconsistencies in applications and advise on the corrections needed.
  • Explain visa rules, required documents, and submission steps to students.
  • Assist with SOP review and share structured improvement suggestions.
  • Coordinate GIC account opening for Canada and blocked account procedures for Germany.
  • Run training sessions for internal staff and external partners on visa submission practices and SOP standards.
  • Keep trackers, records, and documentation accurate and up to date for every case.
  • Work closely with admissions, sales, and partner teams to keep the process moving efficiently.
  • Track changes in visa rules, policy updates, and country-specific requirements.

Candidate Profile

The ideal candidate has visa-processing experience in the study abroad or education space and is comfortable working with compliance-heavy documentation. UK visa exposure is preferred.

Performance Measures

  • Accuracy of applications and rejection rate.
  • Turnaround time for visa processing.
  • Quality of documentation and compliance adherence.
  • Student and stakeholder satisfaction levels.
  • Operational efficiency and reporting accuracy.

Additional Expectations

  • Protect confidential information and follow data protection policies.
  • Deliver a consistently high standard of service to both internal and external stakeholders.
  • Contribute ideas and support for process improvement and operational efficiency.
  • Assist with reporting needs and management-level insights.

Experience

This role is open to professionals with 1 to 5 years of relevant experience.

Location

Noida or Gurugram.

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