Venue Services Administrator

Role overview

This is a permanent full-time position based in Auckland CBD, supporting the Venue & Event Operations function. The role sits mainly with the Visitor Experience teams, while also providing assistance to Venue Operations, Food and Beverage, and other related groups as needed.

Auckland Live and Auckland Conventions, Venues & Events are recognised for delivering leading experiences across performing arts, culture, entertainment, meetings, conferences, exhibitions, gala dinners, and awards ceremonies for groups ranging from 10 to more than 3,000 people.

What you will do

• Act as the main administrative support point for employee processes across the full lifecycle, including hiring, onboarding, and exits.
• Coordinate training administration, keep records current, refresh the skills matrix, and manage the learning management system.
• Support day-to-day operations administration by helping with office needs, handling lost property, creating purchase orders, and processing invoices.
• Monitor the Admin Event Services mailbox and respond to or action queries promptly.
• Help develop, update, and maintain manuals, systems, policies, and procedures for the Operations department.

What the team is looking for

The role is best suited to an experienced administrator who can stay organised in a fast-moving environment, balance several priorities, and deliver work on time. Strong accuracy, sound judgement, and a high level of attention to detail are important, along with confidence using Microsoft Office. You should also be comfortable working across different ages and backgrounds and building positive working relationships in a collaborative setting.

What is on offer

You will join a supportive and collaborative team of professionals who are committed to making a difference for Auckland. The organisation values trust, diversity, and both individual and shared contribution.

Benefits include a competitive salary, long service leave, learning and development opportunities, and access to a range of Auckland Council Group discounts and benefits such as discounted financial services, insurance, entertainment, and lifestyle offers.

Additional information

Applicants should submit a CV and cover letter outlining their interest in the role. The closing date for applications is 5pm on Friday, 3 July 2026. The vacancy may be closed earlier if enough suitable applications are received, so early applications are encouraged.

The employer is an equal opportunity organisation and is committed to diversity and inclusion. Candidates who require support or access arrangements during recruitment are encouraged to mention this when applying.

About the organisation

Tātaki Auckland Unlimited is part of the wider Auckland Council whānau and is responsible for major Auckland attractions, venues, museums, stadiums, and many of the festivals and events that shape the city. The organisation is driven by service to Aucklanders and by a shared commitment to making Tāmaki Makaurau a vibrant place where people can thrive.