Territory Customer Executive

About the Company

Almarai, established in 1977, is recognized as the world’s largest vertically integrated dairy business and the biggest food and beverage manufacturing and distribution company in the MENA region. Based in Riyadh, it holds the top FMCG brand position in MENA and leads its categories across the GCC, Egypt, and Jordan. Over more than 50 years of steady expansion, the company has focused on delivering nutritious products under its guiding belief: “Quality you can trust.”

The business has broadened far beyond dairy to include juices and beverages, baked items, poultry, infant formula, dates, fish and seafood, and bottled water. Its portfolio spans more than 20 brands, including Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, and Bakemart. The company employs more than 43,000 Quality Makers across the GCC, Egypt, and Jordan. In 2025, it reported net income of SAR 2.4 billion on sales of SAR 22 billion.

Role Overview

The Territory Customer Executive role is focused on driving food service sales results by strengthening customer relationships, meeting targets within the assigned area, and supporting ongoing business growth with food service clients.

Key Responsibilities

• Ensure products are sold according to the agreed pricing and approved commercial terms by tracking pending price approvals.
• Record daily customer visits and activity updates, then share end-of-day progress with the reporting manager.
• Check customer sales dashboards during market visits and act on the findings where needed.
• Work with internal teams to make sure product deliveries are arranged on schedule.
• Partner with finance and the line manager to keep customer collection status updated.

Requirements

• A bachelor’s degree is required.
• Applicants should have 1 to 2 years of experience in sales and customer service.
• Strong command of both English and Arabic is essential.
• Required capabilities include communication, selling, negotiation, problem-solving, basic computer use, and reporting.

Benefits

• Competitive compensation package.
• Generous leave policy.
• Medical insurance coverage.
• Discretionary bonus.
• Training and development opportunities.
• Opportunity to join a growing global organization with strong career prospects and a solid benefits structure.