Service Coordinator

About the company

The hiring business is a long-running, expanding national organisation that delivers commercial construction, fit-out, and facilities maintenance services. It is known for quality outcomes and strong client service, and it works with a wide mix of customers across Australia.

With a healthy pipeline of work and ongoing growth, the company offers a collaborative, supportive workplace where people are encouraged to grow their careers and contribute meaningfully. This role is a strong fit for someone looking to build a lasting career within a respected industry player.

About the role

This is a busy B2B coordination position focused on managing maintenance work, organising trades, and ensuring commercial clients receive responsive, dependable service. The role suits someone who can juggle competing priorities while keeping communication clear and service standards high.

• Oversee maintenance jobs from the initial request through to final completion
• Handle client calls and emails with a professional, service-oriented approach
• Arrange and book tradespeople and service suppliers for maintenance tasks
• Prioritise urgent issues and work toward prompt resolution
• Track job status and make sure delivery aligns with client expectations and KPIs
• Develop productive working relationships with contractors, clients, and internal stakeholders
• Keep records up to date and maintain accuracy in internal systems
• Follow company processes, safety obligations, and escalation steps

About you

You’ll be well suited to this position if you have experience in coordination, scheduling, property-related administration, or customer service. Background with a commercial contractor, building supplier, residential builder, or insurance builder will be highly relevant.

Strong interpersonal skills, the ability to stay organised across multiple tasks, and a customer-first mindset are important. You should also be comfortable working independently when needed while still contributing positively to a team environment.

What’s on offer

• Central Perth office location
• A flexible arrangement that combines office time with work-from-home days
• Support for professional development and mentoring
• Opportunity to join a national company with a strong project pipeline
• Free parking on site
• Salary of up to $85,000 plus superannuation

Additional information

This opportunity is based in Perth, Western Australia, Australia. It is a full-time position with a hybrid working setup. No opening count, start date, or application deadline was provided.