Salon Receptionist

Role Overview

Anastasia Beverly Hills is hiring a Salon Receptionist for its Beverly Hills salon. The ideal hire brings a genuine interest in people and service, along with prior retail experience. Success in this role depends on following salon standards consistently, being open to coaching from the Salon Manager, communicating clearly, and contributing to strong working relationships in an energetic, entrepreneurial setting.

Core Duties

• Manage incoming calls and route them to the right person or department.
• Schedule salon appointments for guests and confirm bookings with customers.
• Process transactions related to customer services.
• Welcome visitors and guide them to the correct station.
• Support the salon with clerical and administrative work.
• Receive and send packages and mail, including UPS and FedEx deliveries.
• Keep the front desk area secure, tidy, and aligned with established procedures and regulations.
• Support product sales for ABH items offered in the salon.
• Provide a high level of client care throughout the visit.
• Accept feedback professionally, whether positive or corrective.
• Follow the ABH dress code at all times.
• Offer refreshments to salon customers.

Required Background

Candidates should have prior experience in a clerical or customer-facing environment, along with a polished and professional demeanor. Strong phone etiquette, clear verbal and written communication, solid organization, and the ability to work with confidential or sensitive information are all important. The role also calls for good listening skills, MS Office familiarity, teamwork, self-direction, and the ability to carry work through to completion. Applicants must be comfortable performing well under pressure in a fast-moving environment.

Schedule and Work Setup

This is an in-person position at the Beverly Hills salon. Availability is required Tuesday through Saturday, from 9:00am to 6:00pm.

Employment Details

This is a temporary full-time position with the potential to become permanent. A 90-day trial period applies.

Compensation and Benefits

The starting hourly pay range for this role is $20.00 to $22.00, depending on qualifications, skills, experience, competencies, and location. The package also includes full benefits and a 401(k) plan with company matching contributions.

Additional Notes

Day-to-day responsibilities may require sitting, typing, frequent standing and walking, and occasional lifting of items under 25 lbs. Useful strengths for this role include prioritization, multitasking, professionalism, and strong organizational ability.