Procurement Operations Specialist

About the role

This position sits within accounting operations and compliance and is responsible for running day-to-day procurement activities while helping build reliable processes and strong internal controls. The role supports supply continuity, improves total cost of ownership, reinforces compliance, and advances source-to-pay efficiency across the U.S. business.

The procure-to-pay workflow is a cross-functional process that connects Procurement, Finance, Accounts Payable, Supply Chain, Technology, and Commercial teams. It is central to cost control, compliance, operational effectiveness, and the overall buying experience.

This is a hybrid position based in Concord, MA, with an expectation to work onsite 2–3 days each week.

Key responsibilities

• Handle requisition and purchase order workflows, including intake, validation, supporting documentation, approvals, and status updates.
• Act as a go-to contact for procurement questions and help resolve issues tied to purchase orders, invoices, payments, and expense reports.
• Work closely with Finance, Accounts Payable, and internal stakeholders to support procure-to-pay operations.
• Assist with invoice exception resolution and contribute to month-end accrual and accounts payable tasks.
• Keep procurement policies, SOPs, supporting documents, and training materials current.
• Help drive process improvements and support onboarding and training for stakeholders.
• Process everyday procurement transactions and business expenses, including employee travel and expense support.
• Review procurement and expense activity to help ensure adherence to company policies, internal controls, and travel rules.
• Audit and process expense reports, maintain travel records, assist with spend reporting, and coordinate with vendors as needed.
• Guide employees on procurement and travel-and-expense processes, systems, and policies.
• Prepare recurring reports and support data analysis and recordkeeping for procurement activities.

Candidate profile

You should be highly organized, detail-focused, and comfortable working in a fast-moving environment where accuracy and timeliness matter. The role calls for a service-oriented approach, strong communication across teams, and the ability to solve issues with clarity and follow-through. You will need to manage multiple priorities, take ownership of your work, and proactively improve processes while helping strengthen compliance.

Required qualifications

• A business degree and at least 5 years of experience in procurement.
• Solid knowledge of procurement and procure-to-pay processes.
• Strong organization, precision, and attention to detail.
• Experience contributing to process improvement and change management efforts.
• Comfort working with procurement systems, ERP tools, and Microsoft Office.
• Ability to juggle multiple priorities in a dynamic environment.
• Strong written and verbal communication skills and the ability to collaborate across functions.

Preferred experience

• Background in the pharmaceutical or biotech industry.
• Hands-on experience with COUPA and Concur.
• Exposure to SAP S/4HANA is an advantage.

Compensation

The base salary range for this role is $95,000 to $125,000 per year. Final pay is determined using a combination of factors such as relevant experience, skills, job location, and internal equity.