Operations Administrator

Overview

This role sits within a rapidly expanding education technology business that operates in the SaaS space and supports educational organisations with tools that improve efficiency, simplify workflows, and strengthen decision-making. The company is scaling across North America after strong growth and investment, and it is hiring additional Operations Administrators to support that expansion.

This is a hands-on operational role rather than a narrow, repetitive admin position. You will help several teams, keep internal processes moving smoothly, and contribute to the overall efficiency of a business that is growing quickly. The organisation has invested heavily in systems, infrastructure, and technology, creating a setting where people can build new capabilities, take on broader responsibility, and grow into future roles over time.

For motivated individuals, the role can open pathways into Operations, Customer Success, Account Management, and Project Support as the business continues to scale.

The position is fully remote and offers a base salary of $75,000 to $110,000, along with bonus and benefits.

Key Responsibilities

• Handle day-to-day operational tasks across different parts of the business.
• Keep internal systems, records, and documentation organised and up to date.
• Coordinate information flow between departments and external or internal stakeholders.
• Support reporting, scheduling, and project-related administration.
• Maintain accurate data and help improve existing processes.
• Provide administrative assistance across a range of business functions.
• Contribute to the ongoing growth and performance of the wider organisation.

Requirements

• Strong skills in organisation and communication.
• High attention to detail.
• Ability to work independently in a remote environment.
• Confidence using technology and learning new systems quickly.
• A positive mindset and willingness to learn.
• Experience in administration, customer service, operations, or office support is helpful but not required.

Why Join

• 100% remote working arrangement.
• Opportunity to join a fast-growing EdTech SaaS company.
• Competitive salary with bonus potential.
• Full training and development support.
• Clear chances to progress internally.
• Exposure to modern tools and systems.
• Supportive, collaborative workplace culture.
• Experience in a globally fast-growing industry.