Human Resources Generalist

Position summary

This role serves as a hands-on HR partner to senior leadership, delivering professional support across the employee lifecycle. The position covers benefits administration, employee relations, training, performance management, onboarding, policy execution, recruiting, affirmative action, and compliance with employment law.

Reporting to the HR Director, the HR Generalist helps strengthen department operations by designing and rolling out training, onboarding, and new-employee orientation programs, supporting employee benefits and payroll administration, preparing for the annual benefits audit, maintaining the employee handbook and HR procedures manual, and responding to employee questions about compensation, benefits, policies, and procedures.

Key responsibilities

• Respond to routine questions from applicants and employees about policies, benefits, hiring steps, and similar topics, while escalating more complex matters to the HR Director or other leaders.
• Administer employee benefit plans, including enrollments, changes, and terminations, and process the related paperwork through payroll and insurance carriers to ensure accurate records and deductions.
• Reconcile benefits statements and support audit preparation for benefits and related HR programs.
• Track, document, and review required and optional training, continuing education, and work assessments such as safety, anti-harassment, licensure, aptitude exams, and certifications.
• Recruit, interview, and help fill open roles by coordinating with department managers on required skills and qualifications; also arrange background checks and employment eligibility verification.
• Plan and deliver new-hire orientation, employee offboarding, engagement initiatives, and recognition programs.
• Carry out day-to-day HR administration across compensation, benefits, leave, discipline, disputes, investigations, performance, talent management, morale, safety, and development.
• Handle employee and supervisor inquiries, escalating sensitive or complex issues to the HR Director when needed.
• Monitor compliance with federal, state, and local employment rules and update policies and practices to stay aligned with legal and best-practice requirements.
• Stay current on HR trends, regulatory updates, talent management practices, and new technologies.
• Help organize and run special activities such as benefits enrollment meetings, all-staff meetings, recognition events, holiday events, and similar programs.
• Audit payroll, benefits, and other HR processes, then recommend corrective action where needed.
• Protect the confidentiality and integrity of personnel files and records.
• Maintain a safe workplace and follow safe work practices.
• Follow handbook requirements, including email and internet rules, and comply with Prelude licensing policies and all applicable rules and procedures.
• Work in a strategic and efficient manner, manage multiple priorities, demonstrate reliability, analyze issues carefully, and take on additional assigned duties cooperatively.
• Support the organization’s core values of innovation, integrity, collaboration, and customer focus.
• Take a customer-centered approach by anticipating needs and looking for ways to improve satisfaction.

Requirements

• A bachelor’s degree in Human Resources, Business Administration, or a closely related discipline is required.
• At least 1 year of HR management experience is preferred.
• PHR and/or SHRM-CP certification is preferred.
• Strong verbal and written communication abilities.
• Well-developed interpersonal, negotiation, and conflict-resolution skills.
• Strong organization, attention to detail, and time-management skills with the ability to meet deadlines.
• Good analytical and problem-solving ability.
• Capability to prioritize work and delegate when appropriate.
• Professional judgment, integrity, and the ability to maintain confidentiality.
• Solid understanding of employment laws and regulations.
• Proficiency with Microsoft Office Suite or similar tools.
• Ability to use, or quickly learn, HRIS and talent management systems.
• This role may require use of a personal cell phone for business purposes.
• Extended hours may be needed to meet deadlines, and time off may need to be scheduled around workload demands.

Additional information

The position is based in Mechanicsburg, PA and is onsite. The role includes responsibility for maintaining handbook content, procedures documentation, compliance with company licensing requirements, and adherence to email and internet policies. The organization expects employees to follow safe practices, work cooperatively, and support its stated core values.

Core values

• Innovation: encouraging continuous improvement and new ideas to strengthen skills, processes, and service delivery.
• Integrity: acting with honesty, transparency, accountability, and ethical conduct.
• Collaboration: valuing teamwork and mutual support to achieve goals.
• Customer focus: prioritizing customer needs and working to exceed expectations.