Crew Change Driver

About the Company

Inchcape Shipping Services works to connect global trade by helping customers make informed decisions in ports around the world. The business combines an international operating network with local knowledge, supported by more than 250 owned offices and over 3,000 professionals. Its customers span the oil, cruise, container, and bulk commodity sectors, along with naval, government, and intergovernmental organisations.

Role Overview

This position is focused on moving seafarers safely and comfortably between ports, airports, hotels, and medical facilities. In addition to driving, the role calls for strong service standards, basic coordination of travel arrangements, and the ability to work around a 24/7 operating cycle to match vessel movements and flight timings.

Key Duties

• Transport crew members safely and smoothly, using defensive driving practices in varied traffic and weather conditions.
• Operate manual vehicles confidently across different road types, busy traffic, and port areas.
• Follow all road rules, port regulations, and internal safety procedures at all times.
• Keep the assigned vehicle clean, fuelled, and checked daily to confirm it is fit for the road.
• Record mileage, journey details, and fuel expenses accurately.
• Represent the company professionally and courteously when assisting tired crew members arriving from long journeys or sea travel.
• Help with luggage during pick-up and drop-off.
• Brief passengers on transit timing, safety steps, and terminal processes.
• Handle situations involving illness or injury with care, patience, and confidentiality.
• Work with the Port Agency/Operations team to receive daily plans and urgent updates to flights or vessel schedules.
• Coordinate with hotels to confirm room availability, reservations, and smooth check-in and check-out arrangements.
• Keep the operations control desk updated from the start of each assignment through to completion, using MS Teams or another linked communication platform.
• Share basic guidance on port procedures, local customs, and security measures with crew during transit.
• Manage time effectively to avoid any delay to flights or vessel departures.
• Remain flexible for late-night, early-morning, weekend, and public-holiday assignments based on vessel schedules.
• Stay available for urgent crew movements or medical emergencies when needed.

Candidate Profile

• Must hold a valid Class B driving licence with a clean driving history.
• Strong, long-term experience with manual transmission vehicles is required; practical testing will be part of the selection process.
• At least 3 to 5 years of professional driving experience is needed, ideally gained in maritime, tourism, corporate shuttle, or hospitality settings.
• Must be able to stay focused, patient, and alert during night driving and long waiting periods.
• Defensive or safety driving certification would be an advantage.
• Good coordination and time-management abilities are essential.
• Comfortable working under pressure and during irregular hours.
• A Diploma in Marine Studies is required.
• Experience serving international clients or crew members will be considered a plus.

What the Role Offers

• Opportunities to grow professionally and work toward ambitious career goals.
• A competitive remuneration package.
• Supportive teamwork in a talented and committed environment.
• Value Award celebration events.

Additional Information

Employment is permanent and based on-site in Mombasa, Kenya. Appointment is subject to satisfactory references and proof of valid right-to-work documentation, depending on location. Unsolicited or speculative resumes from recruitment agencies will not be accepted, and no agency fees will be payable.

Values and Culture

The company places strong emphasis on diversity, inclusion, employee welfare, training, and expertise. Successful candidates are expected to reflect the organisation’s values of global perspective, the strength of people and local relationships, and continuous progress and positive change.