Contract Recruiting Coordinator

Role Overview

Included Health is seeking a Recruiting Coordinator to act as a key support partner for the Talent Acquisition team. The position is focused on keeping a busy interview pipeline organized, responsive, and moving smoothly for candidates, recruiters, interviewers, hiring managers, and outside partners.

This is a demanding coordination role rather than a simple calendar management position. The right candidate should be comfortable supporting several recruiters and multiple open roles at once, handling competing priorities with accuracy and urgency, and helping deliver a consistently positive candidate experience in a fast-paced setting.

Success in this role requires thoughtful judgment, steady execution under pressure, and the ability to contribute beyond basic scheduling. You should be able to spot obstacles early, solve problems quickly, coordinate with agencies and vendors, and use AI tools or automation to reduce repetitive work and increase efficiency.

Responsibilities

• Coordinate a large volume of interviews across phone screens, video interviews, and virtual onsite interviews with accuracy, speed, and reliable follow-through.
• Work closely with recruiters, hiring managers, interviewers, candidates, and external agency partners to keep the hiring process moving professionally and urgently.
• Handle scheduling details, resolve conflicts, and fix issues before they lead to delays or hurt the candidate experience.
• Support several recruiters and active requisitions at the same time while maintaining detail and momentum.
• Manage agency and vendor coordination from start to finish, including submissions, feedback communication, SLA tracking, and relationship management.
• Act as a dependable contact for internal and external stakeholders, using clear communication and sound judgment when priorities overlap.
• Keep ATS records and workflow processes accurate, organized, and up to date.
• Maintain templates, documentation, and operational workflows that improve consistency and team efficiency.
• Identify opportunities to reduce manual effort through AI tools, automation, and smarter coordination methods.
• Anticipate blockers, raise issues appropriately, and bring solutions rather than problems.
• Balance candidate experience, recruiter needs, and agency relationships without losing pace across workstreams.
• Continuously improve processes by building better habits, workflows, and efficiency gains over time.

Required Qualifications

• At least 4 years of experience in recruiting coordination, HR coordination, or another similar high-volume coordination function.
• Proven background supporting fast-moving, high-volume interview scheduling.
• Experience managing multiple recruiters, stakeholders, or parallel workstreams simultaneously.
• Strong written and verbal communication skills for interacting with candidates, interviewers, hiring managers, recruiters, and external partners.
• Excellent attention to detail, dependable follow-through, and a strong sense of urgency.
• Ability to work independently, make sound decisions, and stay effective in an ambiguous and rapidly changing environment.
• Experience resolving scheduling or coordination challenges proactively and offering practical solutions.
• Comfort using recruiting systems and workflow processes, ideally with ATS experience.
• Demonstrated use of AI tools, automation, templates, or efficient workflows to improve speed, quality, or scale in coordination work.

Preferred Qualifications

• Experience supporting staffing agency or vendor relationships.
• Exposure to submissions tracking, feedback loops, SLA management, or communication with external partners.
• Background in process improvement, documentation, training, or operational support work.
• Experience working in remote, high-volume environments where prioritization and stakeholder communication matter greatly.

About Included Health

Included Health is a modern healthcare company that combines virtual care and navigation into one integrated experience. Its mission is to raise the standard of healthcare for everyone by removing barriers to high-quality care across all stages of a person’s health journey and across many care needs, including acute, chronic, behavioral, physical, everyday, urgent, primary, and specialty care.

Equal Opportunity and Hiring Practices

Included Health is an equal opportunity employer and evaluates applicants without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other legally protected basis. The company also considers qualified applicants with arrest or conviction records in accordance with applicable fair chance laws in San Francisco, Los Angeles County, and California.

AI in Hiring

Included Health uses AI-assisted tools at selected points in the hiring process to improve efficiency, consistency, and communication. These tools do not make hiring decisions; all final decisions are made by the recruiting and hiring teams.