Clinic Assistant (Office Hours)

Job overview

This role is for a highly organized and detail-focused Clinic Assistant to help keep a healthcare clinic running smoothly during office hours. The position centers on front-desk coordination, administrative support, patient handling, documentation, and day-to-day clinic upkeep.

What you will do

• Support the department on a daily basis by preparing documents and reports.
• Register patients, screen arrivals, and update records in the clinic system.
• Respond to patient questions, feedback, and general concerns in a professional manner.
• Coordinate prescribed lab tests, specialist referrals, and other required procedures.
• Check patient billing details and collect payments after verification.
• Help maintain a clean and orderly clinic environment, including facilities, equipment, and the reception counter.
• Carry out data entry tasks and complete the daily settlement process.
• Answer incoming calls and arrange patient appointments.
• Take on additional duties assigned by the Clinic Manager.

Requirements

• Prior experience in healthcare will be an advantage, especially with familiarity in medical terms, abbreviations, and common jargon.
• Strong computer literacy is needed, with good working knowledge of MS Office preferred.
• You should be careful, accurate, well-organized, efficient, and attentive to detail.
• Good communication skills and interpersonal ability are important.
• Must be a reliable team player who can cope well in a busy, fast-moving setting.

Work schedule and location

This is a 5.5-day work week: Monday to Friday plus a half-day on Saturday. The clinic is located at Biopolis, Buona Vista, Singapore.

Additional information

This position is based onsite and is intended for office-hour operations. The role involves administrative support, patient coordination, and routine clinic maintenance as part of daily workflow.