Card Applications Support / Administrator
Umm Al Quwain, Umm Al Quawain, United Arab Emirates · Tempo total
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- Experiência
- 6+ yrs
- Salário
- —
- Vagas
- 1
- Publicado
- há 1 hora
- Work mode
- No escritório
- Educação
- Bachelor's degree in Computer Science, Information Technology, or related field
- Eligibility
- Professionals with the required degree and experience in banking card applications, payment switch support, and related operational environments can apply. The role is intended for on-site candidates in Umm Al Quwain, UAE.
- Resume
- Required to apply
Where you'll work
Descrição da vaga
Role overview
This position focuses on administering, testing, and supporting card management and payment switch platforms within a banking setup. The role also covers card issuing and acquiring systems, ATM controller support, and coordination around certifications with Visa, Mastercard, and the central bank. In addition, the job requires involvement in disaster recovery activities, strict adherence to PCI DSS and local regulatory standards, and close collaboration with infrastructure, development, and business teams in an SLA-driven ITIL environment.
Location
Umm Al Quwain, UAE
Experience needed
Candidates should bring at least 6 years of overall IT support experience in large-scale organizations, including a minimum of 3 years specifically in card application administration, testing, and support.
Education
A bachelor's degree in Computer Science, Information Technology, or a closely related discipline is required.
Certifications
PCI DSS certification is preferred.
Responsibilities
- Run day-to-day administration and support for card management and payment switch applications, including card issuing, acquiring, and ATM controller platforms.
- Coordinate certification and compliance tasks with Visa, Mastercard, and the central bank.
- Support card embossing and printing environments as well as end-to-end card project rollouts.
- Carry out application testing, UAT, and process validation, while documenting test cases and operational runbooks.
- Contribute to disaster recovery planning and execution for card-related systems.
- Diagnose and resolve urgent, SLA-bound incidents in partnership with infrastructure and development teams.
- Manage application access, user provisioning, role setup, and security-related checks.
- Prepare operational reports, support metrics, and technical documentation, and share updates with stakeholders.
- Use helpdesk tools and ITIL-based workflows to ensure tickets are handled within expected timelines.
Additional information
This is an on-site role based in Umm Al Quwain, United Arab Emirates. The role was listed with a minimum experience expectation of 6+ years and was posted on 25-09-2025.