Associate Specialist, Mid Office Payroll

About the Role

Randstad’s Global Capability Center supports strategic delivery for markets and businesses worldwide. Its centers of excellence span talent services, human resources, finance, IT, and marketing, and are built to accelerate growth as the organization expands its specialized talent capability. The Finance Capability Center is now hiring a payrolling professional for the Mid Office Payroll team in Hyderabad.

Client Configuration & Process Optimization

You will maintain and enhance client setups in the Osmose platform and support consultants, account managers, or process managers in building and connecting complex payroll rules. The role also involves streamlining administrative workflows such as contract handling, HR templates, time-clock file imports, and vendor management system coordination, including tools like Pixid. You will also participate in weekly operational checks and monthly post-payroll audits with agencies to maintain strong data quality.

Talent File Management

This position includes following up with talent to complete and verify Osmose registrations, tracking medical fitness requirements, and maintaining compliance records. You will monitor exam scheduling, file updates, and summons tracking, while also ensuring renewals for professional certifications such as CACES, authorizations, and residence permits. In addition, you will prepare risk assessment reports and the required monthly editions.

Contract Management

The role requires preparing and issuing temporary work contracts (CTT) and assignment contracts (CMD). You will also manage framework contracts (contrats chapeaux) and specific assignment letters for CDII (Permanent-Interim) arrangements, ensuring that all contractual documents are properly signed and recorded.

Payroll Processing & Expenses

You will collect timesheets and all variable payroll inputs, including absences and bonuses, from teams, clients, or time and attendance tools. The job includes entering and reviewing timesheets in Osmose for compliance, following up on missing documents each week, processing advances within deadlines, and auditing expense claims in line with URSSAF rules.

Support & Dispute Resolution

Responsibilities also cover handling a dedicated phone line for client and talent questions or claims, monitoring open-ended contracts, and correcting anomalies. You will manage overdue invoice recovery outside commercial disputes, identify overpayments for collection, and process wage garnishments and absence justifications from an administrative standpoint.

Digital Transformation

You are expected to encourage adoption of digital tools such as the Client Portal, Youplan, TalentApp, e-invoicing, and digital payslips to improve efficiency and user experience.

Required Skills & Competencies

The role calls for strong experience handling data in Microsoft Office and Google Workspace, especially Excel, Word, Gmail, Google Sheets, shared drives, VLOOKUP, and basic formulas. You should demonstrate ownership of processes, accountability, multitasking ability, quick response times, and a strong service mindset. The job also requires the ability to troubleshoot issues, adapt to changing priorities, communicate clearly in writing and verbally, and work effectively with colleagues and stakeholders. Experience with Salesforce tools is an added advantage. A solid understanding of payroll processes, billing, anomaly detection, and business software such as Osmose, Pixid, Fieldglass, and automation tools is important.

Education & Experience

A bachelor’s degree in commerce is required. The preferred background includes at least 3 to 4 years of experience in administration, financial accounting, or a similar profile. Prior hands-on experience with timesheets and payroll processing is mandatory.

Additional Information

Location: Hyderabad, India.

Openings: not specified.

Perks: not specified.

Start date, application deadline, and duration: not specified.