Administrative & Operations Coordinator

Role Overview

This opportunity is with a rapidly expanding hospitality and restaurant group operating across the Greater Toronto Area. As the business scales, the team is strengthening its internal structure with better coordination, documentation, training support, recruitment administration, and day-to-day process management.

The company is seeking a highly organized, proactive professional to support the founder, leadership team, and people operations. This is a newly established position suited to someone who enjoys a varied workload, takes ownership of follow-through, and is comfortable in a fast-moving founder-led environment.

This is a practical coordination-focused role rather than a senior HR strategy position. The right person will be dependable, tech-savvy, detail-oriented, and able to keep several priorities moving at once.

Work Schedule and Location

Mississauga, Ontario, Canada.

The role follows a Tuesday to Saturday schedule from 9:00 AM to 5:00 PM. The working model is 4 days in the office and 1 day from home.

Compensation and Benefits

Annual compensation is set at $50,000 to $57,500, with flexibility up to $60,000 for a particularly strong candidate.

Benefits begin on day one and include a Health Spending Account starting at $500, with yearly increases.

Vacation entitlement includes 3 weeks of vacation, along with an additional paid time off structure.

Executive and Administrative Support

• Support the CEO with calendar planning and schedule coordination.
• Manage inbox follow-up and help keep communications moving.
• Organize meetings, capture notes, and monitor action items.
• Arrange travel, lodging, itineraries, and related logistics for leaders and team members.
• Provide general administrative assistance to ownership and leadership.
• Help with office administration and other ad hoc coordination tasks as needed.

HR and Recruitment Administration

• Prepare and share employment documents.
• Maintain employee records, HR files, and required documentation.
• Post roles using approved templates when needed.
• Coordinate interviews for corporate positions.
• Assist with job fairs, recruitment events, and candidate coordination.
• Support onboarding administration, including benefits coordination.
• Support offboarding administration, including benefits, equipment, and documentation.

Training, Franchise, and Operations Coordination

• Handle incoming franchise inquiries from an administrative perspective.
• Schedule initial meetings with the CEO and send documents that need to be completed.
• Coordinate training schedules, materials, and logistics.
• Book travel and accommodations for trainers and team members.
• Assist with operations follow-up and internal coordination as required.

Documentation and Compliance

• Keep employee records and company documents organized and up to date.
• Track certifications, training records, and other required documents.
• Support audit preparation and compliance administration.
• Ensure files are accurate, well organized, current, and easy to retrieve.

Candidate Profile

The ideal applicant is organized, responsive, professional, and comfortable in a high-energy environment. Experience in administration, HR coordination, office coordination, operations support, or executive support would be valuable. Background in hospitality, restaurants, retail, franchising, or other multi-location businesses would be an added advantage.

The role suits someone who enjoys being the go-to person for keeping information organized, schedules on track, and follow-ups completed.

Requirements

• 2 to 5+ years of experience in administration, HR administration, office coordination, operations coordination, executive support, or a comparable role.
• Strong organizational ability and careful attention to detail.
• Solid follow-through and the ability to juggle multiple priorities.
• Effective communication and internal customer service skills.
• Comfort handling confidential information with discretion.
• Comfort with technology and learning new systems quickly.
• Proficiency with Microsoft Office, Outlook, document management tools, PDFs, and online portals.
• Experience with DocuSign, HR systems, scheduling tools, or recruitment platforms is an asset.
• Experience in hospitality, restaurants, franchising, retail, or a multi-location business is an asset.

How to Apply

Interested candidates are asked to share a resume and a short note explaining their fit for the role by email for consideration.

Additional Information

Job type: Full-time.

Work location: In person.