Sales Development Representative

About the Role

In this position, you’ll prospect into the APAC market, identify promising businesses, engage decision-makers, and qualify opportunities. Outreach will happen through phone calls, email, and social channels, with the goal of booking demos for an Account Executive.

This team has seen strong success from people with many different backgrounds, including teachers, baristas, car sales professionals, firefighters, and recent graduates. If you’re genuinely excited about sales and ready to start a career in tech sales, this could be a great fit.

Location

North Sydney, Sydney, NSW. The role follows a hybrid model, with office presence required on Monday, Wednesday, and Friday, plus any additional days needed.

What You’ll Be Doing

• Build a growing pipeline by actively creating new qualified opportunities.
• Find, contact, qualify, organise, and monitor leads throughout the sales process.
• Consistently work toward and outperform activity targets, quotas, and KPIs, including daily expectations for calls, emails, and related outreach.
• Use a consultative cold-calling approach that shows confidence, handles objections well, and stays resilient.
• Keep Salesforce records accurate and up to date so activities, contacts, forecasts, and prospect details are properly maintained.
• Stay informed about market changes and competitor activity.
• Handle other duties as required.

About You

• You are highly motivated to stand out and win.
• You thrive in a target-driven environment, keep up well under pressure, and enjoy being part of a large team.
• You communicate clearly and professionally by phone and email, pay close attention to detail, and follow up consistently.
• You listen well and can analyse prospect needs and interest levels.
• You have experience working toward minimum call-volume or talk-time targets.
• You are well organised and can manage your time and workload effectively.
• You have enough technical aptitude to explain the value of NinjaOne’s IT management software.
• You are coachable, eager to learn, hardworking, and bring a positive attitude.
• You can work on your own, prioritise effectively, follow rules of engagement, and adhere to processes and policies.
• Helpful background includes experience with Salesforce or other CRMs, SalesLoft, and similar sales tools, as well as exposure to IT teams, resellers, MSPs, and Director or C-level IT stakeholders.
• No degree is required.

About the Company

NinjaOne brings IT operations together to make work simpler for nearly 40,000 customers across more than 140 countries. Its unified platform combines endpoint management, autonomous patching, backup, and remote access in one console to help organisations improve efficiency, strengthen resilience, and reduce costs. By automating IT and managing every endpoint, companies can give employees a better technology experience at work. The company places a strong focus on customer success and has maintained a 98% customer satisfaction score for over five years.

What You’ll Love

• A collaborative, kind, and curious team culture.
• A hybrid setup that supports work-life balance, plus free lunches in the office during the week.
• Clear opportunities for progression and advancement.
• The chance to grow with one of the fastest-growing companies in the world.
• Access to a respected training platform to build your skills.
• Competitive pay.
• Collaboration with a strong international team.

Additional Information

This role is not eligible for visa sponsorship.

The employer provides equal employment consideration to all qualified applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status. The workplace is intended to be inclusive and diverse.

Reference: #BI-Hybrid