Receptionist

Company Overview

AV Group of Companies is a diversified business group operating across India, the USA, and Canada. Its core areas include logistics, supply chain management, and transportation, along with export and import operations, prime real estate, and trading activities. The organization is driven by a customer-focused approach, innovation, and ongoing process improvement, and it aims to raise performance standards while creating development opportunities for its employees.

Role Overview

This full-time, on-site Receptionist position is based in Kozhikode, Kerala. The role centers on creating a professional first impression for visitors and callers, managing front-desk flow, and ensuring day-to-day administrative support is handled smoothly.

Key Duties

• Welcome visitors and maintain a courteous, well-organized front office.
• Answer and route incoming phone calls to the right team or individual.
• Coordinate appointment schedules and keep visitor records up to date.
• Support routine administrative work such as filing, data entry, and mail processing.
• Share accurate information with customers, partners, and internal teams.
• Work with different departments to help front-office operations run efficiently.
• Keep the reception area tidy, professional, and inviting at all times.

Qualifications

• Strong ability to communicate clearly and provide helpful customer service.
• Knowledge of front-desk procedures and proper telephone manners.
• Basic clerical and computer skills, including record maintenance and handling documents.
• Professional appearance and behavior, with the ability to handle sensitive information discreetly.
• Capability to manage several tasks in a busy work environment.
• Previous experience in reception, front-office, or similar administrative roles is preferred.
• Background in logistics or a corporate environment will be an added advantage.
• Minimum education: high school diploma or an equivalent qualification.
• Extra training in office administration or customer service is beneficial.
• Must be comfortable working on-site in Kozhikode and collaborating with teams across the organization.