Hire Coordinator

Role overview

We are hiring a Hire Coordinator to join Aggreko in Riyadh. This position focuses on managing the full contract lifecycle for rental activity, covering onboarding, amendments, extensions, and off-hire processes. You will work closely with CSR-CS, Operations, Logistics, Sales, Billing, and Finance to strengthen contract control, support revenue recognition, and ensure commercial compliance.

Key responsibilities

• Act as the main contact for customer contract administration, setting clear expectations and keeping stakeholders informed of any changes.
• Own and resolve contract-related queries from customers and internal teams that affect revenue, working with the right teams to close issues quickly and satisfactorily.
• Validate all new contracts transferred from Salesforce into M3 by checking proposals, pricing splits, client documents, purchase orders, rental and non-rental revenue checks, M3 item codes, fleet allocation, shared folder records, and invoicing details.
• Work with clients and internal teams to confirm deliveries and collections so on-hire start dates, estimated end-of-hire dates, and off-hire dates are reflected correctly for revenue recognition, with CSR sending the required customer acknowledgements.
• Maintain and close hire coordination cases and tasks in Salesforce.
• Track daily revenue changes, secured report alignment, disputed revenue provisions, hire exchanges across contracts, and credit note impacts to keep contract records accurate throughout the lifecycle.
• Handle call-off contracts, master agreements, purchase orders, and rate cards.
• Follow up on LPOs and invoicing needs, including timesheets and summaries.
• Work with CSR and the biller to track PO expiry dates, PO values, and required updates for LPO extensions in existing M3 agreements.
• Record rental and non-rental revenue movement in weekly secured reports, on-hire/off-hire client summaries, and share updates with Finance.
• Take part in weekly and month-end finance reviews to confirm the revenue recognition impact of contract changes and provide supporting contractual evidence.
• Support contract audits and document reviews to ensure completeness, accuracy, and process compliance.
• Assist with cross-hire revenue management in M3, including recognition of supplier cost LPOs raised by Procurement and Logistics.

Requirements

• At least 2 years of relevant experience in customer service or contract administration in a B2B environment, ideally in rental operations.
• Comfort using Microsoft Office and ERP/CRM platforms such as Salesforce and M3.
• Strong written and verbal communication skills with a sharp eye for detail.
• A collaborative, results-focused approach with the ability to mentor across functions, solve problems proactively, manage multiple priorities, maintain data accuracy, and meet service levels.
• Self-motivated, organised, and eager to learn the full hire lifecycle.

Benefits

• Competitive compensation package.
• Medical insurance and other leading benefit plans.
• Ongoing training and development with opportunities for career growth.
• A workplace culture centred on safety.

Additional information

This position is intended for Saudi nationals only in order to comply with national labour laws and related legislation in the Kingdom of Saudi Arabia. Candidates who are not Saudi nationals are encouraged to explore other roles available in the Middle East.

Applicants are asked to submit a resume along with their academic record.

Equal opportunity commitment

Aggreko values people from all backgrounds and cultures and encourages individuality at work. Selection is based on qualifications and experience, without regard to race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.