Head of Operations

Role overview

KASIDER is looking for a senior operations leader to take charge of its organization-wide business functions in the United States. The role calls for a strategic, hands-on executive who can improve performance, strengthen workflows, and guide teams toward operational excellence.

What you will do

• Build and roll out operating strategies that support the company’s vision, targets, and growth plans.
• Oversee daily business activities so work runs efficiently, productively, and to a high service standard.
• Create, introduce, and refine workflows, operating procedures, and performance benchmarks.
• Track key operational KPIs and share findings and recommendations with senior leadership.
• Lead programs focused on efficiency gains, process improvement, automation, and cost control.
• Work with department heads to keep operations aligned with business priorities and customer needs.
• Handle resource planning, team allocation, budgeting, and operational forecasts.
• Spot operational risks and put mitigation measures in place to protect business continuity.
• Drive change management, organizational improvement, and transformation initiatives.
• Ensure adherence to company policies, legal and regulatory obligations, quality standards, and internal controls.
• Coach and develop managers and operational teams while building a culture of accountability and strong performance.
• Contribute to strategic planning, expansion efforts, and new business opportunities.
• Prepare executive-level reports, operational reviews, and business performance updates for leadership and stakeholders.

Requirements

• Demonstrated background in operations, business management, supply chain, logistics, or a similar leadership function.
• Strong grasp of operational strategy, process improvement, and performance management.
• Proven ability to lead cross-functional teams and manage large operational setups.
• Excellent analytical thinking, problem-solving ability, and sound judgment.
• Strong leadership, communication, negotiation, and stakeholder management skills.
• Experience in budgeting, forecasting, resource planning, and managing performance.
• Comfort using business systems, ERP platforms, analytics tools, and operational reporting dashboards.
• Ability to perform well in a fast-moving, dynamic, and growth-focused environment.
• Strong commercial understanding and broad business acumen.
• A bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Engineering, or a related discipline is preferred.
• An MBA or other relevant leadership qualification is an added advantage.

What’s on offer

• Chance to shape and guide the company’s operational strategy and execution at the highest level.
• Exposure to high-impact transformation, growth, and operational excellence initiatives.
• Potential career progression into executive roles such as COO, Managing Director, or General Manager.
• A collaborative, innovative, and performance-focused leadership setting.
• Executive authority, influence, and decision-making responsibility.
• Competitive executive compensation, performance-based incentives, and a comprehensive benefits package.

Additional information

This is a full-time, onsite leadership position based in the United States. It is intended for a senior-level executive with the ability to lead organization-wide operations and support long-term business growth.