Customer Service Representative

About the role

Join a team focused on helping people grow while building a stable career from home. The position is designed for committed candidates who are eager to learn, improve, and advance professionally.

What you will do

• Handle inbound customer calls.
• Answer questions and provide clear information about the service.
• Manage complaints promptly, calmly, and professionally.
• Deliver a positive customer experience in every interaction.

Compensation and benefits

• Fixed pay of S/ 1,130.
• Productivity bonus of S/ 300.
• Welcome bonus of S/ 100.
• Retention bonus of S/ 200.
• Paid training stipend of S/ 220.
• 100% remote work.

Work schedule

• Full-time position.
• Rotating shifts between 9:00 a.m. and 7:00 p.m.
• Rotating weekly rest day.

Requirements

• At least 3 months of experience in sales, whether formal or informal.
• Windows 11 Home or Windows 11 Pro installed.
• Intel i3 10th generation or newer, or Ryzen 3 3rd generation or newer.
• Wired internet connection with a minimum speed of 50 Mbps.
• USB headset available.
• Working camera.
• Antivirus software installed.

Additional information

This opportunity is aimed at candidates who want to develop professionally while working from home and being part of a supportive team.