Customer Service Executive

About the Company

Globiva is a business process management organization that delivers value to clients through innovative solutions and strong operational execution across sectors such as banking and financial services, insurance, manufacturing, telecommunications, travel and hospitality, e-commerce, and retail.

Job Overview

The company is looking to hire a Customer Service Executive in Gurugram. This role is suited to candidates with at least 6 months of experience and strong spoken and written English skills.

Eligibility

• Undergraduates and graduates may apply.
• A minimum of 6 months of experience is needed.
• Strong English communication skills are mandatory.

Compensation

Experienced candidates will receive an in-hand salary of 18,000 per month.

Responsibilities

• Respond to customer questions quickly and effectively through phone and email.
• Handle complaints and concerns in a courteous and timely manner.
• Stay well-informed about the company’s products so customer queries can be answered accurately.

Interview Process

Interviews will be conducted either virtually or through walk-in visits.

Contact

Interested candidates may connect with the HR executive, Mantasha, at 9876526081 by call or WhatsApp.