Customer Service Associate
Gurgaon, Haryana, India · ਪੂਰਾ ਸਮਾਂ
ਅਰਜ਼ੀ ਦੇਣ ਵਾਲੇ ਪਹਿਲੇ ਵਿਅਕਤੀ ਬਣੋ
- ਅਨੁਭਵ
- 1+ ਸਾਲ
- ਤਨਖਾਹ
- 200,000 ਰੁਪਏ – 350,000 ਰੁਪਏ / ਸਾਲ
- ਖੁੱਲ੍ਹਣ ਵਾਲੀਆਂ ਥਾਵਾਂ
- 2
- ਪੋਸਟ ਕੀਤਾ ਗਿਆ
- ਹਫਤਾ
- ਕੰਮ ਮੋਡ
- ਦਫ਼ਤਰ ਵਿੱਚ
- ਯੋਗਤਾ
- Candidates with a minimum of 1 year of experience who can communicate effectively in Bengali and are comfortable working for a fish-selling brand.
- ਰੈਜ਼ਿਊਮੇ
- ਅਰਜ਼ੀ ਦੇਣ ਲਈ ਲੋੜੀਂਦਾ ਹੈ
ਕੰਮ ਦਾ ਵੇਰਵਾ
About the role
This position is for a Customer Service Associate supporting Bengali-speaking customers for a fish-selling brand. The role is centered on creating a smooth service experience, resolving customer concerns quickly, and maintaining strong customer relationships through clear communication and reliable support.
What you will do
- Handle customer conversations in Bengali, both verbally and in writing, to answer questions and close issues efficiently.
- Share product details and guide customers through the buying journey.
- Act as a bridge between customers and internal teams so that concerns are communicated and resolved without delays.
- Keep customer interaction and transaction details accurately recorded in the database.
- Work with teammates to improve service workflows and day-to-day support processes.
- Stay current on the company’s products and services so the information shared with customers remains correct and useful.
- Represent the company positively by delivering consistent service and building trust with customers.
Eligibility
Applicants must have at least 1 year of experience. Strong Bengali communication skills are essential.
Other requirements
- The candidate should have good knowledge of fishes, since the business is a fish-selling brand.
Compensation and work details
The salary range is INR 2,00,000 to INR 3,50,000 per year. This is a full-time onsite role based in Gurgaon, Haryana. There are 2 openings available, and the expected start is immediate. Applications close on 2026-07-12 23:59:59.
Perks
- 5-day work week
- Informal dress code
About the company
Performace is a martech-led company focused on digital marketing solutions. Its approach emphasizes precise targeting and a bottom-funnel strategy so campaigns generate measurable impact and strong results. The company structures its offerings into cross-channel products designed to increase reach at planned frequency, supported by a unified platform built for greater efficiency through defined cohorts and algorithms.