ਕੰਮ ਦਾ ਵੇਰਵਾ

Role overview

This opportunity is shared on behalf of a partner organization that handles the hiring process and all follow-up steps. The client is seeking a Client Lead located in Ireland.

You will be responsible for steering a high-value relationship with a globally recognised sports brand. The role combines account ownership, delivery coordination, and growth support across a complex account that moves quickly and often changes direction based on live sports activity. As the main daily contact, you will keep product, engineering, and operations teams aligned so work is delivered accurately, on schedule, and at scale.

This is a highly independent position that brings together client leadership, cross-functional coordination, and strategic thinking. It suits someone who performs well in fast-moving environments and enjoys operating where sports, technology, and digital media intersect.

Accountabilities

Take full ownership of a major enterprise client relationship and serve as the main everyday contact.
Work with product, engineering, delivery, and operations teams to make sure client commitments are executed on time and correctly.
Convert client requests into clear priorities, practical action plans, and organized delivery processes.
Track account wellbeing, spot risks or blockers early, and push issues toward resolution before they grow.
Support account planning, including roadmap coordination, renewals, and expansion discussions.
Manage client reporting and performance insights so the outputs are useful and commercially valuable.
Handle escalations and incidents with composure, keeping communication clear and resolution fast.
Look for ways to improve delivery efficiency through modern tools and AI-assisted workflows.

Requirements

At least 3 years of experience in enterprise client management, account management, or customer success within a technology or SaaS setting.
Strong capability to coordinate complex, multi-stakeholder work in demanding, fast-paced environments.
Excellent communication skills with the ability to explain technical or operational topics in simple terms.
Proven history of working across product, engineering, and operations functions.
Strong analytical thinking and problem-solving ability, paired with a proactive ownership mindset.
Willingness to work US Eastern Time hours regardless of your location.
Authentic interest in basketball and familiarity with major US sports cycles such as the season, playoffs, and drafts.
Ability to predict client needs and act independently with minimal supervision.
Background in SaaS, digital media, or sports-related accounts will be an advantage.

Benefits

Competitive compensation of up to USD 80,000 per year on a full-time contractor arrangement.
Completely remote work with global flexibility, scheduled around US Eastern Time.
Chance to partner with well-known global sports brands and manage high-visibility accounts.
Exposure to real-time, high-impact sports moments such as playoffs, drafts, and major league events.
Modern, AI-enabled work environment designed for efficiency and strong performance.
High autonomy and ownership over an important strategic client account.
Opportunity to collaborate across product, engineering, and commercial teams in a fast-growing SaaS business.

Additional information

This role is supported by an AI-based matching process designed to review applications quickly, consistently, and fairly against the core requirements of the position. The shortlist is shared with the hiring company, which manages interviews, assessments, and final decisions internally.

By applying, candidates consent to the processing of personal data for recruitment evaluation and sharing relevant details with the hiring employer under applicable data protection laws, including GDPR, on the basis of legitimate interest and pre-contractual measures.

AI tools may be used during parts of the hiring workflow to support application review, resume analysis, response assessment, and identification of possible inconsistencies or verification signals. These tools assist the recruitment team but do not replace human judgment, and final hiring decisions are made by people. Applicants may request more information about how data is processed by contacting the hiring team.

Client Lead