Administrative Assistant

Role overview

The Administrative Assistant supports the department with day-to-day coordination and office administration, helping ensure smooth and efficient operations. The role involves handling correspondence, organizing meetings, tracking routine tasks, and coordinating activities across different teams.

Key duties

• Plan and coordinate appointments, meetings, and the department calendar.
• Prepare, format, and print letters, reports, and formal communications.
• Answer incoming calls, handle enquiries, or route them to the right person or team.
• Maintain orderly paper and digital filing systems and records.
• Monitor email communication and respond to or forward messages as needed.
• Work with other departments to complete shared tasks and follow-ups.
• Track the progress of administrative decisions and make sure assigned tasks are completed.
• Provide daily administrative support to the team.
• Set up meeting rooms and prepare meeting minutes.
• Carry out any other duties assigned by the direct manager.

Qualifications and requirements

• A diploma or bachelor’s degree in administration or a related field is required.
• Previous experience in administrative work is preferred, ideally between 1 and 3 years.
• Strong computer proficiency, including Microsoft Office applications.
• Excellent verbal and written communication skills.
• Good organizational ability and effective time management.
• Professional and courteous manner when dealing with others.

Skills

• Strong organization
• Multitasking
• Attention to detail
• Problem solving
• Team collaboration