Valet Driver

Role overview

SP+, part of Metropolis Technologies, uses computer vision and AI to create ticket-free parking experiences, allowing customers to park and leave without using tickets, machines, apps, or credit cards. The company operates one of the largest parking networks in the U.S., with more than 23,000 team members across over 4,000 locations in North America and Europe. Its mission is to transform parking and other everyday experiences so people can save time and move more easily through the day.

What the role involves

• Provide a smooth and professional guest experience by addressing requests and concerns promptly, sharing updates proactively, and finding practical solutions when issues come up.
• Perform a careful inspection of each vehicle before parking it and document any relevant observations.
• Communicate valet pricing clearly to customers.
• Follow traffic regulations and practice safe driving at all times.
• Escalate accidents, unsafe conditions, unusual incidents, and policy breaches to management without delay.
• Use strong local knowledge of streets, landmarks, and highways to help customers move efficiently.
• Arrive for every scheduled shift in a clean uniform, on time, and prepared to work.
• Stay in full uniform throughout the entire shift.
• Support supervisors and managers with other tasks as needed.

Qualifications and job fit

• Must have a valid state driver’s license, a current address, and a driving record that meets acceptable standards.
• Comfort driving manual-transmission vehicles is considered an advantage.
• Should be available for special schedules when required, including second shift, third shift, and weekends.
• Must be legally authorized to work in the United States and be able to provide acceptable documentation if hired.
• Should be able to share accurate information with customers and coworkers and handle complaints in a professional manner.
• Must be able to read, write, add, and subtract U.S. currency, and understand instructions, brief emails, and memos.
• Needs to follow both written and verbal directions and stay composed when schedules, conditions, or workflows change unexpectedly.

Physical requirements

This position requires regular standing, walking, and use of the hands to handle cash and equipment. Occasional sitting and climbing or balancing may also be required. The role may involve lifting or moving items up to 25 pounds.

Compensation and benefits

The hourly wage is $17.00, plus tips. This position is eligible to earn tips in addition to the base hourly rate. Eligible employees may receive medical, dental, and vision coverage, flexible spending accounts, long-term and short-term disability insurance, life insurance, accident insurance, a 401(k) plan, and paid time off.

Equal opportunity and hiring practices

The employer states that it is an equal opportunity organization and does not discriminate in hiring, training, promotion, or any other employment decision based on protected characteristics under federal or state law. It also states that harassment or retaliation based on those characteristics, or because an individual exercised EEO rights, is not tolerated.

Automated selection and data use

The company may use an automated employment decision tool to help assess candidates against the qualifications and responsibilities in the posting. Data associated with applicants, including personal information, may be retained for a period reasonably necessary for use of the tool. If hired, applicant data may become part of employee records. Applicants for a New York City posting who need an alternative selection process accommodation or have questions about data retention may contact Recruit@spplus.com.

Location

New Rochelle, New York, United States.