Social Media Coordinator

Role overview

Live Nation Entertainment operates across live events, ticketing, concerts, and media sponsorships, connecting artists, sponsors, and fans on a global scale. This position sits within the social media team and reports to the Director of Social Media, partnering closely with marketing and communications teams to support venue, event, and campaign marketing across Canada.

The role focuses on daily social publishing, content development, community engagement, and live event coverage. It is a full-time, in-office position based in Vancouver, British Columbia, with a standard 9:00 AM to 5:00 PM schedule and the expectation to work evenings and weekends when concerts, festivals, and other live events require coverage.

Key responsibilities

• Publish organic content across multiple social channels while making sure posts are accurate, approved, and consistent with brand guidelines.
• Help plan, coordinate, and deliver social content for venues, events, festivals, and brand-led campaigns.
• Capture, create, edit, and post content for concerts, events, venues, and festivals, including after-hours and weekend coverage.
• Manage content calendars, schedule posts, and keep publishing timelines on track across several platforms.
• Draft social copy and match it with creative materials for different venue brands, audience segments, event types, and channels.
• Check copy and creative assets carefully to maintain accuracy, quality, and consistency before anything goes live.
• Build and adjust social assets using approved templates, photos, videos, and graphic elements.
• Support community management by tracking comments, direct messages, and customer questions, responding when appropriate, and escalating issues when needed.
• Deliver live social support during events through content capture, posting, audience interaction, and issue escalation.
• Work with the Social Media Manager and Director to execute content strategies for major venues, events, and campaigns.
• Keep up with social media trends, platform changes, and new content formats relevant to Live Nation Canada channels.
• Stay organized across shared calendars, project tools, content trackers, and team documentation.
• Help develop reporting and analytics structures, define KPIs, and monitor performance trends to improve results over time.
• Use social listening and analytics tools to prepare reports on audience feedback, market trends, and sentiment.
• Assist with designing and formatting presentation decks for meetings, pitches, and project updates.
• Take on special projects and other related duties as assigned.

Candidate profile

The ideal candidate brings 1 to 2 years of experience using social platforms such as Instagram, Facebook, TikTok, X, YouTube, Snapchat, and newer platforms. Experience with tools like Google Workspace, Asana, Slack, Sprout Social, Canva, Pulsar, and PowerPoint is an advantage. The role also calls for basic graphic design and social video editing ability, including resizing and adapting assets for different platforms and decks.

Strong writing and copyediting skills are important, along with the ability to tailor tone and messaging for different brands and audiences. A genuine interest in live entertainment, music, events, marketing, and social media is essential, as is the ability to stay organized, manage multiple priorities, and work efficiently in a fast-paced environment.

The position also requires sharp attention to detail, a proactive and creative approach, strong teamwork, professional judgment, discretion, and the ability to work independently as well as collaboratively in a high-volume setting.

Benefits and perks

• Medical, dental, and vision coverage for employees and their families, plus employee assistance support through Modern Health and ComPsych.
• Generous paid time off, including holiday closures and sick time for employees and dependents, along with free concert tickets.
• RRSP program with company match and stock program reimbursement.
• New parent support, caregiver leave, baby bonus, and infertility support.
• Tuition reimbursement, student loan repayment, internal growth opportunities, and training and development programs.
• Volunteer time off, crowdfunding support, and gender reassignment support.

Compensation

The expected pay range for this role in British Columbia is CAD 62,000 to CAD 65,000 per year.

Physical work environment

This role involves extended computer use and desk work, standing and walking during the day, occasional movement around the office to reach supplies or equipment, regular use of hands and fingers for computer and office tasks for up to 8 hours daily, lifting up to 10 pounds regularly, and working in a typical office setting with standard noise levels.

Equal opportunity and accommodation

Live Nation is committed to inclusive hiring and equal employment opportunity. Applications are welcomed from candidates regardless of gender, race, sexual orientation, religion, age, disability, caregiving responsibilities, or other protected characteristics under applicable law.

Reasonable accommodations may be provided to qualified individuals with disabilities, including pregnancy-related accommodations where required by law. Applicants who need accommodations are encouraged to contact a Human Resources representative to begin a timely interactive process. Religious accommodations are also considered on a case-by-case basis.

Hiring practices and notice

This job summary reflects the general nature of the role and is not a complete list of every duty or qualification. Responsibilities may be updated as needed by management.

Recruitment may include internal promotions, referrals, outside advertising, employment agencies, online recruiting, job fairs, college recruiting, and search firms. Artificial intelligence tools may be used to support application screening and assessment, but all hiring decisions are made by people.

Applicants should note that the company will never ask for payment or equipment purchases during the hiring process. Recruiters will only reach out from official company or affiliated brand email domains.

Only candidates selected for interviews will be contacted.

About the company

Live Nation Entertainment is a global leader in live entertainment, bringing together Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the world’s leading ticketing platform, processing more than 620 million tickets each year for about 10,000 clients worldwide. Live Nation Concerts is the largest live entertainment promoter globally, producing over 50,000 events annually for nearly 7,000 artists in more than 40 countries. Through Live Nation Media & Sponsorship, the company develops music marketing programs that connect sponsors with the millions of fans attending its events each year.

The company looks for people who are driven, innovative, resourceful, entrepreneurial, and committed.