Service Worker II

Role overview

In this position, you help keep ambulance response units fully prepared for emergency use. The work calls for strong organization, a careful approach, and close attention to detail so the vehicle, cab, patient compartment, and onboard equipment are cleaned, checked, and ready whenever EMS staff need them.

You will use electronic tools and checklists to complete vehicle and equipment inspections, replace items that have expired, restock supplies, and make sure all necessary materials are available. The role also includes moving ambulances within the assigned station area and in nearby locations as needed.

Although the scheduled shift length is 12.25 hours, the paid working time is 11.08 hours because an unpaid lunch break is included.

Job duties

As a Service Worker II, you will prepare supplies, clean and disinfect instruments and specialty equipment for immediate reuse, and keep patient care areas properly stocked. You may also transport patients, equipment, laboratory specimens, blood and blood products, and patient records. In addition, you will complete equipment quality checks, log maintenance information, and flag any supply or safety issues for the Unit Manager or other leaders.

Work setting and role details

This is a regular full-time position within Emergency Health Services, classified as Service Worker II, and assigned to the EMS BSOS ARA Station 400 in the Edmonton Zone. The role is part of the AUPE GSS Unit and Program. It is a multi-site not applicable position with an FTE of 1.00.

Shift details include 11.08 hours per shift, 42 shifts per cycle, and a 12-week rotation. Work is scheduled across days, evenings, weekends, and on-call days. Days off follow the rotation. A vehicle is provided, and a driver’s license is required.

Compensation and timing

The hourly pay range for this role is from $23.30 to $25.40. The expected start date is 24-JUL-2026.

Required qualifications

You must have Grade 12 or an equivalent level of education. A valid Alberta Class 5 driver’s license in good standing is required, with 6 demerits or fewer and no active suspensions. Before driving the ambulance within or beside the EMS facility, you must complete a vehicle orientation and pass a maneuvering competency review.

You should have a basic understanding of cleaning and disinfection, inventory control, vehicle components, operations, and maintenance inspections. Basic computer ability is necessary for completing electronic checklists and forms. You must be able to read, write, speak, understand, and follow oral and written instructions in English, and you should be capable of working with limited supervision.

Physical demands include lifting up to 80 pounds, climbing into and out of the ambulance cab and patient compartment, standing and walking for most of the shift, and bending, crouching, and twisting without restriction. Completing ARA Orientation is preferred.

Preferred background

Applicants with prior cleaning experience in a hospital or institutional environment will be given preference. Experience with tools and machinery, including basic use, maintenance, and troubleshooting, is also an asset. Additional advantages include car detailing experience, experience operating larger vehicles such as a full-size pickup or cube van, and a background that combines education, training, relevant work experience, or customer service exposure.

Additional information

Transition Company: Emergency Health Services

Classification: Service Worker II

Union: AUPE GSS

Unit and Program: EMS BSOS ARA Station 400

Primary location: EMS Edmonton Zone

Location details: As per location

Multi-site: Not applicable

FTE: 1.00

Posting end date: 14-JUL-2026

Employee class: Regular Full Time

Hours per shift: 11.08

Length of shift in weeks: 12

Shifts per cycle: 42

Shift pattern: Days, Evenings, Weekends, On Call

Days off: As per rotation

Vehicle requirement: Driver's License, Vehicle Provided